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London - £65k - £75k (Depending On Experience) + package Permanent Posted: Thursday, 12 September 2019
Applicants must be eligible to work in the specified location

Our client, a payments business with global reach, requires an experienced Project Manager for their Banking Network Operations business to ramp up their global banking network capability and capacity to reach, resilience and quality of their bank partner relationships.

For each banking partner relationship they need an experience Project Manager to build the value proposition, through selection and contracting, technical and operational integration and ramp up or improvement of an established partnership to meet their evolving standards. This role will manage the cross-functional effort, drawing on resources in account acquisition and management, operations, treasury, compliance, legal and technology to deliver brilliant, long-lasting and jointly valuable relationships with our network.

The Network Project Manager will be responsible for:

  • Preparing, scoping information, project definition and project plans for new partner integrations, route improvements and mandatory changes
  • Matrix managing all project resources, ensuring all project resources are aware of the detailed of tasks assigned to them including start, end dates, effort, budget, responsibilities and any relevant issues. This is a Matrix management function, therefore resources are spread across different teams in the business and are not reporting into the project manager
  • Ensure all project resources understand and follow the Network Delivery processes
  • Prepare and conduct project meetings with the partner and the project teams
  • Plan, monitor, control and report on key aspects of project such as scope, budget, resource consumption, duration and client satisfaction, including lessons learnt. This includes regular project status reports outlining project progress for both the partner and senior management
  • Maintain detailed and up-to-date project plans for projects
  • Assesses risks to projects and work to mitigate these risks
  • Actively manage, track and drive issue resolution
  • Manage changes that are requested or required in the project
  • Ensure the quality of project management processes and framework

The Project Managers impact:

The role is key to driving network capability and performance and will:

  • build joined up working between network strategy, banking services and account and relationship managers
  • drive resilience in our network through delivery of dual supply partners
  • drive partner efficiency and ratings towards A/B' as a lead contributor to cost to serve improvements
  • Identify, iterate and implement opportunities to continuously improve the way we onboard our partners such that we learn from prior engagements and get better each time
  • Provide quality, objective analysis and recommendations for prioritisation of network development initiatives
  • support agile exec decision-making with succinct, reasoned arguments and appropriate use of analytical tools

The desired profile

  • Solid grounding and proven expertise in the project management discipline
  • Knowledge of structured project management methodologies and project management tools used to plan and monitor project progress (Prince2, MSP or PMP or equivalent advantageous).
  • Knowledge in Integrated project planning, ie Project planning with critical path analysis, dependency mapping & resource (workload) balancing etc.
  • High-levels of proficiency in MS Project and Excel is essential
  • High level of skill with managing people in Matrix organisation, relationships, processes, work and budgets during the project life cycle
  • Excellent planning, problem solving, organisation, analytical and issue resolution skills.
  • Ability to work under pressure, both in terms of deliverable deadlines, but also in terms of communication with managers and resources under difficult situations and deadlines with clients and partners.
  • Technical background, knowledge and experience with software development technologies and experience of working in an Agile environment advantageous but not essential
  • Specific Payments experience from a major card issuer or provider.

In the first instance please apply via email and we will respond in due course.

London, UK
£65k - £75k (Depending On Experience) + package
PSD Group - London
Richard Lcuy 
12/09/2019 10:50:20

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