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Warrensville Heights, OH Full Time Posted by: Western Reserve Hospital Posted: Tuesday, 15 September 2020
Provides support in medical office to include scheduling patient appointments, functioning as a receptionist to patients and visitors. Preparing and processing patient information, typing, organizing and compiling materials. Working in a busy vascular surgery office. Main duties will be scheduling, answering phone, triage, collection of co-pays.

Some travel is required.

1.Education and Training
High school level coursework in English grammar, composition and basic mathematics.

One year clerical experience required, medical office experience preferred.

3.Other Skills, Competencies and Qualifications
*Light typing skills and knowledge of medical terminology required.
*Knowledge of specific computer software may be required for designated areas.
*Excellent written and verbal communication skills; ability to learn new computer systems and retrieve required data.

4.Population Specific Competency
The incumbent will have the ability to effectively interact with populations of the patient (and his or her representative) with a sensitivity to the communication needs (other language, deaf or blind) and with an understanding of their needs for self-respect and dignity.

5.Commitment to Service Excellence, Coworkers and our Non-negotiable Standards
Committed to providing exceptional customer service to our patient and visitors. Committed to treating coworkers with respect and dignity and will follow our Non-negotiable Standards to ensure a consistent positive experience for all patients, employees and visitors.

6.Attendance and Punctuality
Adheres to the hospital attendance policy and will make every effort to consistently be punctual when reporting to work and during daily activities.

Warrensville Heights, OH, United States of America
Richard Hohan
9/15/2020 11:10:15 PM

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