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San Francisco, California - USD Full Time Posted: Thursday, 8 November 2018


  • High volume phone calls and emails to customers to collect payment
  • Provide excellent customer service to both internal and external customers
  • Provide weekly and monthly reporting on activities, delinquent customers and payments to Finance and Accounting teams
  • Partner with Finance and Accounting teams to reconcile payments with billing and accounting systems
  • Professional Experience/Qualifications:

  • 1-3 years of high volume, B2B collections experience. Experience at an enterprise SaaS company is a plus
  • Outstanding attention to detail, and high level of accuracy in written work and reports
  • Ability to work in a fast-paced environment, with a strong sense of urgency to achieve targets and drive projects to completion
  • Demonstrated ability to generate, and maintain, accurate reports
  • Excellent customer service and interpersonal skills
  • Proficiency with Google Sheets and/or Microsoft Excel. Familiarity with Zendesk, Zuora and Salesforce is a plus
  • Benefits

  • Competitive hourly wage
  • Catered meals and fully stocked kitchen

  • San Francisco, California, United States of America
    11/8/2018 8:29:12 PM

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