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Miami, Florida - USD Full Time Posted: Wednesday, 12 June 2019
Job Description:

At JP Morgan Chase, we have an obsession for taking careof our customers and employees, building lasting relationships and a strongcommitment to diversity and inclusion. Using the latest banking solutionscombined with cutting edge financial technology, you'll be front and centerrepresenting our brand, and providing superior customer service to offer ourcustomers the best solutions for their financial needs. Here at Chase, you'llhave the opportunity to help people experience our Customer Promise -- helpingpeople make the most of their money so they can make the most of their lives,by providing education and advice tailored to suit their financial needs. If you are enthusiastic about providing great customerexperiences and digitally curious, join our branch family. In addition toproviding education and advice tailored to suit our customers financial needs,you'll be able to take ownership of your own career development through avariety of cross-training opportunities and company support. Job Description: As an Associate Banker at Chase, youwill be at the forefront of delivering an exceptional customer experienceby fostering long-lasting, meaningful relationships. You will help customerswith everyday transactions, build rapport and introduce them to our One Chasefamily. You will also teach clients howto use self-service options - help them enroll in & use toolsso they can bank how, when and where they want. The minimum hourly rate forthis job is 15.00 per hour. Responsibilities: You'll contribute significantly tothe success of the branch and helping customers by:. Engaging the client by welcoming them warmlywith a pleasant demeanor, using the client name, whenever possible, andthanking them for doing business with Chase. Assisting customers and making clientsfeel appreciated. Helpingcustomers learn how to complete their banking needs whenever, wherever andhowever they want with self-service options, including the Chase mobileapp,, and ATMs with expert knowledge in our self-service and digital platform. Exhibiting strong customer service skills,presenting consumer-bank focused products and services whileproactively educating clients on utilizing available access channels. Proactively collaborating with others to helpcustomers. Helping build relationships with customersby connecting them with team members who can help them address their financialneeds. Ensuring financial transactions arecompleted accurately and efficiently, while complying with all policies,procedures and regulatory and banking requirements. Supportingcustomer with traditional banking needs and complex service transactionsputting the customer's needs at the center of everything. Providing proactive customer outreach to gaugesuccess and offer new tools to help customersmeet their consumer banking and investment goals Desired Skills:. Ability to make personal connections,engage customers, and always be courteous and professional in a teamenvironment. Strong desire and ability to influence,educate and connect customers to technology. Exudes confidence with clients when sharingproduct knowledge and solutions. Excellent interpersonal communication skills,as well as strong attention to detail and time management. Professional, thorough and organized with strongfollow-up skills. Active listening skills to ensure the best wayforward is identified for each customer. Ability to learn products, services andprocedures quickly and accurately; delivers solutions that make our One Chaseproducts work together. Minimum 6 months of customer serviceexperience. High school diploma or GED equivalent required. To be considered for this role, you may be required to complete a video interview powered by HireVue

Miami, Florida, United States of America
JP Morgan Chase
JP Morgan Chase
6/12/2019 11:16:17 PM

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