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Mentor Ohio Full Time Posted: Thursday, 14 November 2019

Signature Health Inc. is a non-profit healthcare agency whose mission is to put good health within reach of all of our community members through comprehensive mental health, medical, and support services essential for optimizing the well-being of mind and body. Serving patients in Lake, Ashtabula and Cuyahoga counties, we are committed to increasing access to a continuum of care while integrating behavioral and physical health well-being. If you are passionate about making a difference then we want to talk to you. We offer employees a dynamic, collaborative work environment along with a comprehensive range of benefit selections to support your total wellness, including several 100% employer paid benefits.


Reporting to the Learning & Development Manager, the SharePoint Administrator manages the day-to-day administration and support of the overall SharePoint platform. The SharePoint Administrator will manage all aspects of the Signature Health Inc. SharePoint environment, including design, architecture, availability, reliability, performance, and security of the portals. This role is a key position and will be called upon to resolve the highest level technical issues while interfacing with users, partners, and vendors.


  • Setup, configuration, and management of SharePoint application features, functions, and services.
  • Performing standard SharePoint Site Collection Administration duties such as creating and managing sites, libraries, lists, workflows; managing features, functions, security groups and user permissions, content types, columns, and content management.
  • Designing, creating, and regularly publishing detailed reports communicating summary of activities and the status of site collection parameters.
  • Designing and developing master pages, page layouts, and themes.
  • Collaborating with stakeholders to identify, pursue, elicit, and document requirements for planning, designing, and developing information systems that enable business process automation, quality improvements, increased collaboration, greater transparency, monitoring of business performance, and improved communication, productivity, and detailed reporting.
  • Working independently with end-users and leadership to encourage SharePoint adoption and expanding their understanding and usage of SharePoint.
  • Training users and acting as first-line support for SharePoint stakeholders.
  • Providing alternatives analysis, recommendations, and strategies for continuously improving architectures, approaches, collaboration, and support and training of SharePoint stakeholders.
  • Designing, developing, testing, implementing, and supporting integrated SharePoint solutions, web parts, templates, and workflows.
  • Performing regular reviews of current architectures to ensure relevance and appropriateness of the current state in anticipation of how the organization evolves and business needs change.
  • Regularly reviewing, configuring, and cleaning-up user accounts, permission groups, sites, and content to ensure stability and usability of the Site Collection and to safeguard important data.
  • Managing and maintaining permission groups, security settings, and site access.
  • Ensuring Site Collection users adhere to established policies. Enforce policies and standards, governance rules, and best practices.
  • Producing both summary and detailed, technical and non-technical documentation and reports communicating all Site Collection statistics to varying levels of management and stakeholders.
  • Participating in meetings, recording meeting notes, and updating and informing stakeholders.
  • Troubleshooting and working incidents tickets and support requests to closure.
  • Other duties as assigned

Minimum Job Requirements:

  • 4+ years of experience as a SharePoint Administrator
  • BA or BS degree required. A combination of education and experience may be considered
  • Experience with end-user requirement gathering and systems analysis
  • Experience with development in Microsoft SQL Server, InfoPath, Workflow, Visual Studio.NET and SourceSafe, and SharePoint Designer
  • Knowledge of SQL Server, Power BI, PowerShell, Office 365
  • Knowledge of Microsoft SharePoint Architecture
  • Knowledge User training development and support
  • Knowledge of Web design and graphic design tools
  • Knowledge of healthcare organization operations


  • Professionalism. Demonstration of ethics, plus empathy, as well as commitment for excellent patient care.
  • Leadership. Build resilient interpersonal relationships with team members at every level. Honest inspirational management, paired with visionary intelligence.
  • Communication Skills. Ability to encourage various forms of dialogue to understand the audience and communicate message clearly for a dependable flow of information.
  • Critical Thinking Skills. Ability to understand problems and develop alternative perspectives and solutions for quality improvements, plus care delivery, in the best interest of the agency.

Working Conditions and Physical Effort:

  • Requires extended periods of standing, walking or sitting.
  • Ability to lift and transport up to 25 pounds.
  • Regularly required to sit, walk, stand, talk and listen both in person and while using the phone for extended periods.
  • Ability to work independently, organize work efficiently, and prioritize responses to changing agency needs
  • Dexterity sufficient to operate a PC and other office equipment.

Mentor Ohio, United States of America
Kim Occhipinti
11/14/2019 5:17:21 PM

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