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Independence, Ohio - USD Full Time Posted: Thursday, 8 November 2018
We have an immediate need for two Technical Support Analysts for our client near Independence. This would be a long term contract that will run 18-36 months. Candidates must have experience troubleshooting Windows Term Services/thin clients. Sample job duties include: Remotely troubleshoot and resolve technical issues over the phone for our customers within a Windows Terminal Server environment, involving Dell PowerEdge servers, Fortinet firewalls, tape backups and supported printers. Act as Remote Administrator for dealership servers, including user account management, shared files, and print queue setups . Administer changes to their Fortigate firewalls and setup VPN connectivity. Document resolutions in our call tracking system . Develop strong working relationships with customers and other team members. - provided by Dice Windows

Independence, Ohio, United States of America
Beacon Hill Technologies
Beacon Hill Technologies
11/8/2018 2:52:55 PM

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