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Frankfort, Illinois - USD Full Time Posted: Saturday, 12 August 2017
 
 
Updated 6/2011

JOB TITLE: Farmstand Clerk

DEPARTMENT: Farmstand

PURPOSE:

Provide prompt, efficient and friendly customer service. Stock, rotate and replenish merchandise and ensure highest quality standards are met. Process deliveries, breaking load down onto stock carts or U-Boats, and transferring to sales floor. Comply with Company policies on freshness dating. Maintain clean work areas by consolidating and organizing product.

WORKING RELATIONSHIPS:

Accountable and Reports to: Store Director, Asst. Store Director, Farmstand/Perishable Manager

PRIMARY JOB FUNCTIONS:

. Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store.

. Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate's designated department or elsewhere in the store.

. Genuinely thanks each customer and invites them back.

. Assists customers by: (examples include) o escorting them to the products they're looking for

o securing products that are out of reach

o loading or unloading heavy items

o making note of and passing along customer suggestions or requests

o performing other tasks in every way possible to enhance the shopping experience.

. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

. Answers the department telephone promptly and provides friendly, helpful service to customers who call; including taking product orders.

. Understands and practices proper sanitation procedures and ensures the work area and sales floor is always clean and neat.

. Processes incoming product deliveries by recording codes on perishable product, verifying product being received; unloading product and moving to designated storage areas according to "5S" standards.

. Ensures an adequate product supply is ready and on hand and develops or follows a production list.

. Ensures proper merchandising of product by understanding schematics, merchandising of advertised items, proper signage procedures, and meeting customer demands.

. Anticipates product needs for the department on a daily basis.

. Culls the products in the department; reviews the status and appearance of products for freshness and replenishes and rotates product.

. Cleans department shelving, display areas, food preparation surfaces, floors, doors, walls, and storage areas according to sanitation schedule and standards.

. Removes trash in a timely manner.

. Disassembles and flattens packing boxes and loads disassembled boxes into the baler.

. Ensures total department remains organized according to "5S" standards.

. Cuts, trims and wraps fruits and vegetables as necessary.

. Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

. Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.

. Reports to work when scheduled and on time.

. Checks invoices against delivered products and supplies.

. Completes all daily bookwork, record keeping, and documentation required by Company, Store Director or Farmstand/Perishable Manager.

Posted by StartWire



Frankfort, Illinois, United States of America
Office and Admin
USD
Supervalu
Supervalu
JS2124_A30BADC56D6ABEBBA0D34E26E8AA5AC1_228_I/256838646
8/12/2017 8:06:49 PM

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