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Fort Lauderdale, Florida - USD Full Time Posted: Monday, 19 June 2017
 
 
We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

Location:

Fort Lauderdale

Requisition:

R6300 Technical Support Engineer Virtualization (Evergreen) (Open)

Job Posting Title:

Technical Support Engineer Virtualization

Job Description:

Do you enjoy tackling hard-to-solve technical problems? Are you interested in gaining exposure to exciting products? Are you looking for the opportunity for growth and learning? Would you like to work for one of the most innovative companies around?

If you answered yes to these questions, we may have the job for you. We are seeking a talented Technical Support Engineer.

This individual will provide a world-class customer service experience to customers and partners in problem identification and resolution on Citrix products such as XenApp and XenDesktop .This person will utilize troubleshooting skills to isolate, analyze, and provide resolution to customer inquiries. The pace is fast and the job is challenging but the teamwork makes this opportunity one that is very rewarding.

Qualifications and Requirements:

Knowledge/Experience with one of the two:

1) Virtualization technologies, AD, MS products, and server administration.

2) Networking technologies, load balancers, switches, routers, and the OSI Model.

Must possess a Bachelor of Science in Computer Information Systems, Computer Science, or equivalent degree or experience.

Enjoyment of working in a technical customer support or field support environment with, ideally, 1 to 5 years of relevant experience.

Must possess excellent problem solving and analytical skills.

Strong written and verbal communication skills including the ability to interact with customers and team members in a professional manner.

Citrix product and other industry certifications such as MCSE or CCNA are helpful.

We believe in a world where people can experience work and life their own way. Working with Citrix means being part of a world-class organization. We believe the customer comes first and our job is helping to change the world in which we all work. If you are ready to excel, innovate, and enjoy where you work, apply to our Technical Support Engineer opportunity - bring your career to Citrix and let your talent take you virtually anywhere!

Job Keywords: Technical Support, Citrix, XenServer, XenApp, XenDesktop, virtualization, cloud, load balancer, active directory, AD, L2, L3, L4-7, NetScaler, application delivery, WAN, LAN, helpdesk

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Functional Area:

Tech Support

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we're all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You'll enjoy our workstyle within an incredible culture. We'll give you all the tools you need to succeed so you can grow and develop with us.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Posted by StartWire



Fort Lauderdale, Florida, United States of America
Engineering
USD
Citrix Systems Inc.
Citrix Systems Inc.
JS2124_88FC9071415548C88930E25B394F4302_228_I/228142465
6/19/2017 10:31:21 AM

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