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Columbus, Ohio - USD Full Time Posted: Thursday, 6 December 2018
Job Description

Looking for a Network Infrastructure IT Analyst for our client in Columbus, OH. This is a 6 month contract to hire role.

This role reports to the Director IT Infrastructure and works closely with Architecture functions and Service Providers to manage Infrastructure Operations, Infrastructure Services and related financial planning. To accomplish this, the role will also be accountable for monitoring Infrastructure Service Provider performance to quality and timeliness of contracted services are being met.

Key outcomes for success include:

  • Alignment with service providers on delivery of initiatives
  • Initiatives such as cost savings meet their objectives and goals
  • Timely and accurate forecasting of initiatives
  • Effective communication of risks and issues
  • Well managed Service Level Agreements

Essential Responsibilities:

  • Ensure prioritization of new Technology requests in collaboration with various IT departments and service providers
  • Gather information and prepare presentations to assist in prioritizing technology projects
  • Review progress against overall portfolio of technology projects
  • Lead and manage small-to-medium sized technology initiatives
  • Support Enterprise Architects in executing work
  • Maintain a solid understanding of the Service Providers operational processes
  • Maintain a solid understanding of the scope of the Service contract as reflected by service levels, statement of work and pertinent schedules/exhibits
  • Resolve or escalate issues related to Infrastructure Services and Applications Services delivery in a timely manner

Key Activities/Deliverables:

  • Infrastructure demand management
  • Service request backlog review
  • Asset & billing review
  • Service management including Service desk
  • Infrastructure Service Catalog management
  • Execute cost reduction strategies
  • Planning & budgeting of third party maintenance

Disaster Recovery:
Manage oversight
Running with a DR program and running test
Working with all management of DR

Hands on operations experience
Managing 3rd party service providers

Required qualifications:

  • Bachelors Degree or equivalent work experience
  • Experience working closely with service providers
  • Knowledge of Information Technology trends and best practices
  • Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
  • Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
  • 6+ years experience with IT infrastructure deployment, support and management
  • 4+ years experience with leading or supervising Technology initiatives
  • Willing to travel to client business unit or Service Provider locations, as needed
Company Description TenTek has been in business since 1989, and is recognized as a leading staffing provider of tech professionals to a growing client base.

Columbus, Ohio, United States of America
Tentek, Inc.
Tentek, Inc.
12/6/2018 12:36:38 PM

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