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Columbus, Ohio - USD Full Time Posted: Thursday, 11 July 2019
 
 

You'll love this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. Located in Columbus, Ohio, the Help Desk Analyst opportunity is a Full time role.

If interested, send resumes to Alex Redmond at or call .

What you get to do every day

- Offer IT support for operating systems, hardware/software, and a variety of other end user applications.

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

- Solve technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues- Basic networking concepts: LAN/WAN, DNS, DHCP, VPN, Wireless, Firewalls, IIS

- 3+ years of prior experience

- Strong problem-solving skills

- Prior experience with IT support ticketing systems

- Background in installing and configuring operating systems, networked and local printers, and business applications

- Working knowledge of user administration and bug fixing in a Client Server environment
- provided by Dice

Columbus, Ohio, United States of America
IT
USD
Robert Half Technology
Robert Half Technology
JS6874_6978746513CAB1F71F7A3BAB9BE6203E/728384806
7/11/2019 5:15:39 PM

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