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Cleveland, Ohio Full Time Posted: Tuesday, 13 March 2018

About Judson:

Judson Services, Inc. is a highly-respected, long-standing Ohio Not-for-Profit organization serving seniors in the Northeast Ohio market for over 100 years. Under general direction of the VP, the receptionist is responsible for assisting with the daily operations in the Judson Park administrative offices and reception desk duties.

In this position you will:

  • Answers telephone cordially and routes calls promptly; does not leave callers on hold and unattended for longer than 30 seconds.
  • Greets all visitors courteously, determines their needs and directs them to the proper person and/or office.
  • Monitors visitor activity, and makes sure that all visitors sing in and out on the correct form.
  • Supports resident volunteers who work at the Hospitality Desk; orienting new volunteers, marinating supplies: and assisting them with visitor inquiries.
  • Distributes the daily U.S. and interoffice mail to residents and staff efficiently and in a timely manner.
  • Maintains Room reservations for the Auditorium, Wick Room, Club Room, Mansion Library and Mansion Living-room. Monitor room reservations and works with residents to properly complete event forms.
  • Knows and implements correct procedures during fire and safety drills.
  • Maintains a cash box for the sale of postage stamps to residents and; weighing packages and mail for residents.
  • Maintains a cash box in the amount of $600.00 for resident check cashing.
  • Maintains Key Box for resident's apartments.
  • Preforms copy work and faxing for residents as requested.
  • Submit Maintenance and Environmental service work order for residents. Assist residents with writing up work orders.
  • Schedules computer technical assistance for resident and convey to IT staff.
  • Takes accurate messages when necessary.

The successful candidate is expected to possess:

High school graduate degree required, Associates preferred. Administrative experience including, MS Office, excellent communication and writing skills. Outstanding Customer service skills are required.

Cleveland, Ohio, United States of America
Judson HR 
3/13/2018 8:19:51 AM

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