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Cleveland, Ohio - USD Full Time Posted: Thursday, 6 December 2018
Position Summary:

The Information Software Technical Consultant provides pre-sales services to both internal and external customers focusing on the implementation and deployment of Information Software products. The primary focus of the position is to support the Information Software Sales Team in working with our Customers on their Connected Enterprise Journeys; primarily MES, Analytics and IIoT.

Reporting to the Regional Technical Consultant Manager of Information Software, this position primarily provides sales support to the Information Software Sales Executives primarily within a designated region (ie NA, EMEA, LA, APR) as well as other key customer engagements from other sales teams including Global Sales & Marketing.

The role requires excellent communication skills and the ability to interact and influence effectively across all levels of the company. In addition, strong aptitude toward commercial, product/service/solution and application skills are necessary. This position requires moderate to extensive travel primarily within the designated region, but could include some in our other global regions.

  • Assist in responding to RFIs and RFQs
  • Work with Rockwell sales representatives on sales strategies, plans and execution
  • Present qualitative and quantitative value of the proposed solutions
  • Create custom presentations and documents that clearly state customer business problems and Rockwell solutions and benefits
  • Communicate with customer IT representatives to understand customer IT infrastructure and policies and to present solutions that fit into customer IT environment
  • Provide guidance to customers and implementers on ways to deploy proposed products including alternatives and their costs and benefits
  • Work with deployment teams (internal or partners) on deployment strategies and specific proposals as needed
  • Prepares technical materials, presentations and tools to improve sales force effectiveness.
  • Evaluates products and provides feedback on product features and performance.
  • Serves as technical expert for pre-sale customers and internal events.
  • Develops product enhancements to be used by various delivery teams in order to either extend existing product functionality and/or to improve development efficiency.
  • Serve as RA technical representative to industry associations and standards committees.
  • Customer focused attitude.
  • Works on issues of diverse scope where analysis of data requires evaluation of identifiable factors.
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
  • Normally receives instruction on day-to-day work until experience is up to speed.
  • Demonstrates an ability to be a self-sufficient knowledge worker.
  • Receives guidelines and goals on new assignments and is expected to develop their own plan to achieve these goals.
  • Ability to work well with a team of individuals in order to meet a project goal.
EOE, M/F/Disabled, Vet

Basic Qualifications:
  • Bachelor's degree
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications:
  • Technical experience in the factory automation field is preferred.
  • Bachelor's degree in Engineering or other technical field OR a BS/BA in Business or Marketing.
  • An MBA or advanced degree in business management is desirable.
  • Familiarity of products and knowledge of what application development means in the Industrial Automation, MES, ERP, or Enterprise Software fields. Desirable for 1-3 years of pre-sales experience.
  • In addition, this position requires strong verbal and written communication skills, the ability to communicate and work with a variety of people not under direct control in a fast-paced team environment.
  • Be able to work effectively and proficiently with the following:
    • Microsoft SQL Server (Configuration and development of SQL code)
    • Cloud Computing (Microsoft Azure)
    • Mobile Platforms and Devices (Windows Mobile, Apple iOS, Android)
    • Familiarization with various Microsoft Technologies
    • Visual Studio, SQL, SSRS, PowerBI, Office
    • Programming experience in Java, JavaScript, C# or C++ or equivalent
  • Has a Continuous Improvement attitude
  • Maintains their SME status in their Industry
  • Stays current and be conversant with the latest relevant technologies and competitive offering
This is a summary of the position's responsibilities and does not reflect the entire scope of work expectations.

Requisition Number:

Business Group:
Architecture and Software

Job Category:
Sales, Services, and Solutions

Relocation Eligible:

Position Type:
Full Time

No. of Positions:

Work State/City:
Cleveland - Ohio, Dallas - Texas, Denver - Colorado, Houston - Texas, Los Angeles - California, Mayfield Heights - Ohio, Milwaukee - Wisconsin, San Francisco - California, Seattle - Washington, Spokane - Washington

Company Overview:
Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley(R) and Rockwell Software(R) product brands are recognized for innovation and excellence.

When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.

You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth - and career opportunities.

As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.

EEO Statement:
Rockwell Automation is an Equal Opportunity/Affirmative Action employer.
If you are an individual with a disability and you need assistance or an accommodation during the application process, email our Talent Acquisition representative at (see application details).
Download the EEO is the Law poster and the supplement for more information.

Cleveland, Ohio, United States of America
Rockwell Automation
Rockwell Automation
12/6/2018 1:05:44 PM

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