Skip to content


Advertise your job!

Aberdeen, Maryland - USD Full Time Posted by: Cherry Cove Group Posted: Thursday, 25 November 2021

Job Summary: The Front Desk Supervisor is an exempt position and reports directly to the General Manager. This position is responsible for the overall front desk operations and management of department's personnel. The Front Desk Supervisor acts as manager on duty for the hotel when necessary. The ideal manager is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

Benefits: Medical, company paid Dental and Vision, Voluntary Paid Leave and Holidays, Travel Discount

Safety and Security:

  1. Coordinates with local health, safety, fire, and building inspectors to ensure compliance with all applicable codes and regulations.
  2. Recognizes, reports, and corrects conditions which may create security and safety hazards.
  3. Understands and adheres to policies and procedures for the hotel's key control and lost and found systems
  4. Wears appropriate personal protective wear as necessary while working
. Requirements:

Required Knowledge, Skills, and Abilities:

  1. Ability to motivate and lead department
  2. Ability to multi-task and maintain organization
  3. Ability to manage time and exercise good judgment
  4. Ability to read, write, communicate and understand information effectively and professionally in English
  5. Ability to schedule, prioritize, and delegate workload
  6. Ability to operate electronic technology proficiently
  7. Ability to complete Brand required training within Brand specified timeframe
  8. Ability to obtain CPR certificate

Education and Experience:

  1. High school diploma/GED
  2. Three (3) years' experience in customer service, preferably in a hospitality setting
  3. One (1) year of prior supervisory experience
  4. One (1) year of experience in hotel front desk operations or related/prior work experience in a similar field

Physical and Environmental Conditions:

  1. Must be fully vaccinated for COVID-19
  2. Ability to push/pull up to 200lb housekeeping cart
  3. Must be able to stand and walk for long periods of time, and be able to bend at the waist and stretch above the head

Due to the nature of the position, you may have an office, but can expect to standup and walk around the hotel majority of the time. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Use of safe work place practices is expected.

This document only provides a general description of the position. It is neither intended nor represented as providing a fixed and/or complete list of its duties, skills, efforts, responsibilities or working conditions. Management has the right at any time to change these duties or description herein.

The Cherry Cove Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Pursuant to the Americans with Disabilities Act (ADA), the Amendments Act of 2008 (ADAAA), Titles I and II of the ADA of 1990, and Sections 503 and 504 of the Rehabilitation Act of 1973, The Cherry Cove Group will not discriminate against any employee or applicant for employment because of a physical or mental impairment with regard to any position or program for which that person is qualified.


Aberdeen, Maryland, United States of America
Office and Admin
Cherry Cove Group
Cherry Cove Group
11/25/2021 9:47:54 PM

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.