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Job Details


Agile Business Analyst - SAP Hybris or E-commerce SW needed (Full Time)

Location: Wilmington Massachusetts Country: United States of America

This relatively small, well-established company is seeking to add a Full time Business Analyst in a growing IT department. In this role you will join a growing team where you will collaborate with a wide range of intelligent, dynamic colleagues using SAP Hybris. Qualified candidates will have SAP Hybris experience or any other eCommerce software background as well as strong Agile experience. Candidates should be local to the general Boston area as current remote work is temporary due to COVID-19 and there will be a return to the office eventually. No C2C or 100% remote available for this direct-hire position.

The Business Analyst (BA) is a member of the Agile Product Team responsible for defining Stories and prioritizing the Team Backlog. This is an instrumental role in driving day to day development for an Omni-Channel eCommerce program that generates multi-million dollar business value to the organization by providing our customers with a modern, relevant and personalized digital shopping experience across the company's digital properties. Responsible for streamlining the execution of team priorities while maintaining the conceptual and technical integrity of the features/components for the team. The BA has a significant role in quality control and is the only team member empowered to accept stories as done. This BA role will support the Omni-Channel eCommerce agile product team(s). This role has significant relationships and responsibilities outside the local team.

Job Detail -

Client Enablement
Works with the business to implement portal solutions to support our growing customer base
Works with customers to streamline the procurement process, including Punchout capability, incoming purchase orders, and invoicing
User Story Development
Works with product management and stakeholders to align on business value, problem statements, and customer pain points that are strategic priorities for the company's initiatives
Provides subject matter expertise - explaining product vision and user stories to the team to ensure requirements are understood and customer value is delivered
Collaborates with development team to elaborate and define technical learnings into refined and prioritized backlog items that align to Iteration Objectives
Responsible for defining and prioritizing stories that will increase velocity and quality of the program
Responsible for assuring a level of quality has been achieved by validating that the Story meets acceptance criteria and as met acceptance tests
Approves stories as complete
Responsible to update product management on Story status to align on delivery expectations
Team Backlog Ownership/Prioritization
Responsible for building, prioritizing, monitoring/editing, and maintaining the flow of Team Backlog to ensure the delivery of the customer satisfaction and multi-million dollar business value
Sets the runway for early business value and customer impact by determining sequencing of sprint planning
Leads the team in identifying dependencies and tradeoffs as well as problem solving any risks that may appear in the Team Backlog
Contributes to the product roadmap and communicates expectations to the business stakeholders
Product Roadmap Ownership
Identifies the opportunities to improve customer experience, for discussion with business stakeholders
Drafts the team's objectives and defines features for the Product Roadmap
Participates in the development of business plans with other members of the cross-functional team supporting the strategy of our online portals
Identify new areas of portal opportunity beyond current organizational thinking
Properly allocates velocity for technical/technical debt to ensure product stability, including product upgrades
Maintain Conceptual and Technical Integrity of Features/Components
Partner with design function to consider usability testing and end-user feedback to ensure product will address and resolve user pain points
Manage the user experience of the portal including catalog, navigation, content, development, checkout funnel, and promotional campaigns
Provide architecture and development teams sufficiently detailed feedback on user stories and product vision to ensure the team maintains the technical integrity of features/functionality.

Posted Date: 22 Dec 2020 Reference: JSAPM9 Company: Schuback Search Associates Contact: Donna Schuback