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Overview: As an Assistant Store Manager ( ASM ), you will use your customer service and leadership experience to help coach and development our Customer Service Representatives while developing your supervisory skills. You will play a key role in helping your team produce results while in a fast-paced, dynamic environment and we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine. Responsibilities: Provide an exceptional customer experience throughout the full cycle of the loan or pawn... more ->
Overview: Our Assistant Store Managers develop their leadership skills in Real Time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value. Responsibilities: Train, coach, and supervise Customer Service Team... more ->