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Job Details


Senior Manager Cybersecurity Infrastructure Operations (Full Time)

Location: Oakland California Country: United States of America Rate: 150-180K + Bonus

Senior Manager of Cybersecurity Operations

Salary: $150-180k; +20% bonus

This is for cybersecurity operations, troubleshooting and support of all client communications, customer request. Lead and manage a team of 10 Firewall networking server, changes ITIL certification, patching, capacity planning devices, proxys, IDS incident management release and deployment, overall heal of operations.

The Sr. Manager of Cybersecurity Operations leads the team responsible for defining, developing, updating, and delivering the Technical Security Solution Operations Service and the Appropriate Use Solution Operations Service.

This leadership role will:

Have overall responsibility for Cybersecurity Operations services.

Maintain the service management plan for Cybersecurity Operations services.

Ensure that processes and technical capabilities are implemented according to approved goals and policies.

Monitor and track the maturity of Cybersecurity Operations services.

Proactively identify service improvement opportunities.

Serve as primary point of contact for all concerns in the context of Cybersecurity Operations services

Act as an expert for Cybersecurity Operations services on technical and non-technical concerns

In achieving those objectives, this leader and their team will:

Create target state and implementation roadmap for cybersecurity operations processes and supporting technology.

Lead maturity efforts to implement the process and technology roadmap.

Deliver a full suite of system life cycle and IT service management activities to support security platforms, including: availability and continuity management, capacity management, customer relationship management supplier relationship management, incident management, problem management, configuration management, change management, reporting, and release and deployment management.

Design and implement all changes to technical security solution configurations.

Provide security system owners a suite of service management activities focused on the configuration and maintenance of the security functions of the solution, including customer relationship management, supplier relationship management, incident management, problem management, configuration management, change management, release and deployment management, service request management, reporting, and continuous service improvement.

Ensure that integrations with or agent deployments of security systems, eg log feeds from Servers or anti-malware agent deployments, continue to exceed established thresholds for environmental saturation and coverage. Provide support and troubleshooting for new integrations or agent deployments.

Posted Date: 13 Sep 2018 Reference: JSROBYNCYBE Employment Agency: Request Technology - Robyn Honquest Contact: Robyn Honquest