Skip to content


Contact us at 1-877-619-5627
Advertise your job!

Job Application


Please answer the following questions in order to process your application.

Email Address *
I certify that I am a U.S. citizen, permanent resident, or a foreign national with authorization to work in the United States. *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
Attach a Resume * 
Optional covering letter 
Clear covering letter
 * denotes required field
Additional Information:
First Name
Last Name
Home Telephone
Salary Expectation USD
Approximately how far are you willing to travel to work (in miles) ?

Key Privacy Information

When you apply for a job, CareerBoard will collect the information you provide in the application and disclose it to the advertiser of the job.

If the advertiser wishes to contact you they have agreed to use your information following data protection law.

CareerBoard will keep a copy of the application for 90 days.

More information about our Privacy Policy.


Job Details


Investigative Agent/Quality Assurance/Compliance (Full Time)

Location: Columbus Ohio Country: United States of America


The Investigative Agent/Quality Assurance/Compliance position is responsible for all investigative functions including conducting initial review, investigation, reporting, follow-up and closure activities regarding all assigned incidents of alleged abuse/or neglect, other Major Unusual Incidents (MUI's) and Unusual Incidents (UI's). This role will also support Heinzerling's regulatory compliance and resident quality of care.

Qualifications are as follows:

  • Bachelor's degree from a four-year college or university
  • Two years related experience and/or training working with individuals with disabilities required
  • Must have two years experience conducting investigations preferred
  • Ability to demonstrate understanding of Licensure and Medicaid rules and regulations
  • Strong writing skills for documentation of reports, memos and other company correspondence
  • Detail oriented
  • Excellent organizational skills
  • Ability to effectively communicate in small and large settings
  • Excellent interpersonal skills
  • Ability to work well independently
  • Must have current driver's license with no more than 5 points and proof of auto insurance.
  • Must provide driver's abstract.
  • Must be available for on call responsibilities

Job Responsibilities:

  • Ensures a safe environment for residents
  • Responsible to identify report and investigate all MUI's and UI's in accordance with Heinzerling's policies.
  • Immediately reviews MUI's to ensure the organization has taken all measures necessary to protect the health and safety of the individual and to determine if additional measures are required.
  • Interviews involved persons, including, as appropriate, the individual, witnesses, primary person(s) involved, medical professionals, Heinzerling staff, family, etc.
  • Meets all investigation and reporting requirements for accuracy and timeliness established by the Department of Developmental Disabilities (DODD).
  • Reviews relevant documents relating to incident, alleged victim and primary person involved (alleged perpetrator).
  • Conducts follow up interviews as needed. Obtains written statements from relevant witnesses.
  • Completes investigation case notes and investigative report
  • Analyzes information obtained through MUI investigation and completes an investigation report for DODD.
  • Responds to inquiries from DODD MUI Unit.
  • Reports on MUI's and UI's trends and patterns at Resident Rights monthly meetings.
  • Maintains MUI/UI files. Enters incident reports in database.

Posted Date: 09 Oct 2018 Reference: CB Company: Heinzerling Foundation Contact: Lisa Montgomery