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Job Details


IT Analyst (Full Time)

Location: Ontario, CA Country: United States of America

IT Analyst sought by DPI Specialty Foods Inc. in Ontario, CA 40 hrs/wk.


Implement new business processes and support the business users on existing customized Siebel consumer Goods application. Discuss and gather business requirements, evaluate different solution options to determine optimal approach and prepare functional and technical specifications document. Design and prototype the solution in Siebel applications, and test the application to ensure that the business requirements are met. Conduct sessions with business users, assist with testing and resolve any bugs/issues encountered during user acceptance. Work on Siebel integration objects, soap ui and web services for interfacing master data (customers, items, price lists, promotions) and transactional data (orders, credits, sales activity notification, distributions) with oracle E-business ERP suite. Develop using escript and JavaScript, business services, workflows and ebc/vbcs to address the specific requirements for Siebel online users and the remote field Salesforce. Configure Siebel open ui application using business components, screens, Applets, views, joins, pick lists, mvg/association, and task-based ui. Create or update ifb files for Siebel eim server component to import and update the data into Siebel. Migrate new Siebel repository files in production and test environments and deploy Siebel remote upgrade kits using Siebel anywhere. Set up new users, extract local database, address user synchronization issues and troubleshoot user lock issues for Siebel remote users. Ensure stability, performance, and quality of the Siebel application. Adhere to slas defined for Siebel application and support. Access oracle E-business application and navigate to specific area like orders, customers or price lists for data verification and validation. Demonstrate ability to manage multiple issues and Projects and achieve timely resolution of service requests. Collaborate and communicate closely with business. Users and other DPI it representatives to forge a close customer relationship and deliver prompt, and effective service. Participate in regularly scheduled meetings in support of DPI it systems.

Education & experience:

min. Requirements:

bachelor's degree in computer science, management information systems, or related field or foreign equivalent; and 5 years of experience in integrating Siebel with external CRM and ERP. Systems using soap web services, Java messaging service (jms) queues, Microsoft message queuing (msmq), HTTP transport, sftp file transport,Xml and xslt. Development of inbound and outbound web services, integration objects and eai data maps. 5 years of experience in configuring Siebel open ui application using Business Objects, business components, Applets, views, screens, links, joins, picklists, mvg, list of values and task-based ui. 5 years of strong hands on experience in developing required business functionalities using escript, JavaScript, business services, workflows, eim and ebc/vbcs for business users and the remote field salesforce. Gathering requirements from business leads and end users, defining, analysing, designing and documenting functional and technical specifications, drafting test cases, supporting environment readiness for system integration testing and user acceptance testing, defect resolution in quality assurance phase, planning code migration to production environment using sdlc methodology. Good SQL knowledge for troubleshooting issues.

Posted Date: 07 Dec 2019 Reference: JS031652ONTARIOCA