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Job Details

 

Windows 10 Deployment Engineer (Contract)

Location: Nottinghamshire Country: NorfolkIsland Rate: Competitive Daily Rate
 

Windows 10 Deployment Engineer

6-month assignment

Central Midlands

SceneOne's client are looking for a highly experienced Windows 10 Deployment Engineer to join the team to support with an NHS Trust's migration from Window 7 to Windows 10.

The post holder will achieve this by providing the highest level of second line and third-line technical support for all incidents relating to the Windows 10 Programme. The post holder will provide on-site pre and post migration support as well as remote telephone support to users, to ensure there is a consistent client-focused service which promotes excellent customer service and effective working relationships.

The Windows 10 deployment engineer will form part of a team to smoothly transition from Windows 7 to Windows 10. Working within the Desktop Configuration Team, they will use a mixture of In-place upgrades and Hardware refresh to accomplish this Project.

Key Responsibilities:

  • Provide effective 2nd line & 3rd Line end-user telephone, email, on site, and self-service support for specifically Windows 10 but also including, but not limited to, other Microsoft Windows operating systems, Microsoft Office Suites, off-the-shelf & bespoke applications, remote connectivity/VPN platforms and local/network printer support.
  • Provide 1st line and 2nd Line ICT support as required as part as Business-as-usual Support.
  • Troubleshoot and resolve issues reported to the ICT ServiceDesk relating to the Windows 10 Deployment
  • Participate in evaluating the existing systems to ensure compatibility with Windows 10.
  • Support the deployment of Windows 10 across the trust using Microsoft System Center Configuration Manager
  • Provide Post migration (windows 10) user support on site.
  • Promote the use of Windows 10 throughout the life cycle of the deployment.
  • Communicate the new enhancements and features within Windows 10 to NHS staff.

Requirements:

  • Microsoft Operating Systems (Windows 7/Windows 10)
  • Microsoft Active Directory
  • Microsoft Office Suite (2010 and above)
  • Network troubleshooting, TCP/IP, DNS.
  • Microsoft System Center Configuration Manager
    • (ITIL) accreditation at Foundation level (or higher)
    • Previous Experience of Deploying/Supporting a Windows 10 Deployment to a medium to Large sized organisation (over 100 0 Units)
    • Significant experience of providing 2nd or 3rd line technical support

To apply for the Windows 10 Deployment role, please attach your up-to-date CV following the Apply link


Posted Date: 17 Sep 2019 Reference: JSJL/WIN10/NOTT Employment Business: Scene One Ltd Contact: Jamie-Leigh Carlin