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Petersfield, Hampshire - £17,235 per year Permanent Posted: Friday, 7 December 2018
Job Description:

The Requirements Join us as a Customer Service - Personal Banker in Petersfield. You'll be integral to guiding and supporting our valued branch customers. We'll look to you to proactively find ways to enhance their individual banking experience. Joining us as an Associate Personal Banker, we'll support your development to become a Personal Banker within 2 years and to achieve the Professional Banker Certificate What you'll do Customers will be at the very heart of your role, and you'll be their first point of contact when they visit our branches. You'll provide a fantastic experience by. Having great conversations, understanding their needs and helping them with their banking needs. Helping our customers understand the different ways they can bank with us and the range of services we can offer. Understanding and responding to changing customer needs by recommending and promoting the benefits of banking with us The skills you'll need We're looking for people who are motivated and driven to develop their career. To be successful in this role, you'll. Have a passion for customer service and a strong attention to detail. Thrive under pressure and have the determination to continuously improve standards for our customers. Have great communication skills to highlight the benefits of our products to each individual. Commit to developing new skills and responsibilities What else you'll need to know We're here for our customers, whatever the time of day or night, so you'll need to be flexible in working a rotating shift pattern. Hours. Part time (21 hours per week). Permanent. Branch hours Monday - Sunday 08:00 - 20:00. You'll typically be working during the branches opening hours, including weekends, and your actual working hours will be discussed at your interview You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready, we'll help take your career to the next level. How we'll reward you Salary : £17,235 per year (pro rata for hours worked) You'll join on a competitive salary of £17,235 (which is £9.46 per hour) and in addition you'll receive money to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits from RBSelect, our fully flexible reward programme. You will have a generous holiday entitlement of 33 days. (pro rata for hours worked) - you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer. Inclusion At NatWest, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we'll do everything we can to support you. As a Financial Services organisation we comply with and support the requirements set by our Regulator, the Financial Conduct Authority (FCA), which are designed to protect our customers. This role falls under Conduct Rules of the Individual Accountability Regime (IAR) and is subject to pre-employment screening. This means if your application is successful, you'll need to satisfy some important background checks before you can start working with us. These will include a full credit check, a criminal record check, residency and right to work checks.

Petersfield, Hampshire, UK
£17,235 per year
The Royal Bank of Scotland
The Royal Bank of Scotland
07/12/2018 01:51:28

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