Skip to content


Advertise your job!

London - Market Rates Contract Posted: Wednesday, 12 June 2019
Applicants must be eligible to work in the specified location

Technical Author - Insurance Company

  • Job Title: Technical Author
  • Location: London, UK
  • Duration: 3 months
  • Rate: Market rates

World Wide Technology EMEA has an opportunity available for a Technical Author, supporting IT Infrastructure Transformation Projects, to support our client, a multi-national company within the Insurance industry.


    • Our client is investing in a range of infrastructure consolidation, upgrade and improvement transformation activities
    • The focus of your role will be to work as a Technical Author supporting the creation and review of all relevant documentation artefacts
    • The successful candidate must have experience in a similar role specifically within IT infrastructure and related technologies and related operational processes
    • The candidate must work in a highly collaborative manner across the organisations global IT team
    • The role will include supporting our client in defining appropriate documentation standards and additionally supporting process improvement as it relates to standards management
    • Documentation requirements included both technical standards and operational process related documentation
    • Technical specialism in a related area will be beneficial to the role


                • Responsible for reviewing and improving all existing documentation artefacts
                • Creation of new documentation artefacts
                • Development of standard documentation processes ie change/version control, review and approval etc
                • Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction
                • Manages day-to-day client interaction and expectations for multiple or large-scale projects
                • Minimizes risk across multiple projects
                • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
                • Manages and analyzes profitability, revenue, margins, bill rates and utilization across projects
                • Reviews high-level deliverables across projects
                • Manage 3rd party vendors as well as internal Matrix teams across EMEA and US
                • Adhere to the strict change control processes of the client
                • The applicant must demonstrate comparable experience working at scale in a Global environment


                • Extensive experience of delivering technical documentation as part of major change programmes
                • Must have relevant experience in a Global organisation
                • Minimum of 5 years' experience in a similar role
                • Excellent stakeholder engagement skills with the ability to work proactively across senior management and technical stakeholders to obtain access to information to enable documentation delivery
                • Excellent client facing skills
                • Excellent written and verbal communication skills
                • Flexible approach to working hours
                • An appreciation of Security, Compliance and Risk considerations as they relate to solution design, implementation and operation within global organizations
                • Strong familiarity with infrastructure technology
                • University degree or college diploma in a relevant field

                All candidates will need to go through a background check.

                Must be and EU Citizen and eligible to live and work in the UK. Only successful candidates will be contacted.

                Company Overview

                World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation we inspire, build and deliver business results, from idea to outcome.

                Since 2013 WWT has expanded their US business to Europe with the opening of Sales Office in the heart of London, the build out of a state-of-the-art European Integration Center (EIC) in Amsterdam, and establishment of an Operations Team at Schiphol. There are over 200 full time employees in EMEA today, a large additional contract team, and the organization is growing rapidly. The EMEA region won accolades for the company culture - placing in the Great Place to Work recognition program for 2017 and 2018. The EMEA region won accolades for the company culture - placing in the Great Place to Work recognition program for 2017 and 2018

                Based in St. Louis, WWT works closely with industry leaders such as Cisco, VMware, NetApp, Dell EMC, HPE and several others, but also include emerging tech players like Tanium and Dedrone. WWT employs more than 5,000 people and operates in more than 2 million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world. WWT ranks 8 on Glassdoors' Best Places to Work in 2018 list and 40 on Fortune's 100 Best Companies to Work For list.


                World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

                WWT are a Direct Employer - Strictly No Agencies, Contact Dina Hussain directly


                London, UK
                3 months
                Immediate start
                Market Rates
                Dina Hussain 
                12/06/2019 21:34:03

                We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.

                Other jobs like this

                Hemel Hempstead, Hertfordshire
                £300 - £350 per Day
                City of London
                £350 - £400 per Day