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Job Details
IT Support (Permanent)
Location: London Country: UK Rate: £40k-£50k
My client is currently in search of an IT Support Analyst for a position based in their London office. In this role as an infrastructure specialist, you will encompass a wide range of infrastructure disciplines, including physical installations, networking, Servers, storage, desktop, and application support. The preferred candidate should possess relevant experience in a Wintel/VMware environment and demonstrate versatility in practical skills across various technical domains.
Responsibilities
- Optimize availability and performance of end user hardware and software
- Ensure the cybersecurity infrastructure operates smoothly with robust policies for maximum protection
- Ensure ongoing protection of critical data, via backups and replication
- Maintain physical installations to a high standard
- Provide 1st/2nd line support to User and IT staff queries
- Provide out-of-hours support as required to ensure availability of critical desktop & cyber infrastructure components, and to carry out routine maintenance in and out-of-hours
- Manage and maintain specific desktop and cyber infrastructure components
- Windows Desktop, mobile and desktop applications (MS Office, Windows 10, MDT, PDQ)
- Security applications (Antivirus, IPS, Web Proxy, Email security, Endpoint Protection, Content Filtering, Patching, DLP, Encryption, RSA, MobileIron, Pulse Secure, XPlan)
- Infrastructure applications (Active Directory, DNS/DHCP, Fileserver, Exchange, SharePoint online, ITSM, Group Policy)
- Trading applications and terminals (Bloomberg, Refinitiv, Factset)
- Windows Servers (2012R2/2016/2019/2022)
Requirements
- Graduate with a relevant degree preferred
- Numerate (required to pass numeracy test)
- Minimum 5 years technical experience, with at least 3 years in a production Wintel/Cybersecurity environment
- Any of the following technical certifications would be a bonus: MCSA/MSCE, ITIL Foundation, COMPTIA Security, CompTIA A, CISCO CCNT/CCT
Essential technical skills:
o Windows OS 10
o Windows Server 2008R2/2012R2/2016/2019/2022
o Active Directory/DNS
o Antivirus, encryption and data loss prevention suites
o Public-key cryptography
o Web Proxy and email security products
o Basic networking, TCP/IP, Routing/Switching
o PowerShell, Batch Scripting
Posted Date: 05 Apr 2024
Reference: JS524
Employment Agency: Optimus E2E
Contact: Belinda Jones