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Job Details
Technical Account Manager (Permanent)
Location: Bridgend, Cardiff, Wales Country: UK Rate: £40k - £50k per annum + Annual Bonus
Technical Account Manager
Salary: Up to £50,000 per annum + annual bonus
Location: Bridgend (2 days in office)
CPS Group is excited to partner with a leading security solutions provider, specialising in the media sector. Renowned globally for safeguarding the most precious assets and content of household names, our client is seeking a dynamic Technical Account Manager to join their rapidly expanding team.
In this role, you will oversee day-to-day client relations and collaborate closely with internal teams across all business programs. As a pivotal member of our central team, you'll work hand in hand with clients to enhance their digital systems through data-driven strategies. You'll also liaise with the internal Development teams to strategies, execute, and expand our client project portfolio.
My client is looking to hire an out-and-out Account Manager, who comes from an IT sales background.
Key Responsibilities/Required Experience:
* You will be the main point of contact for my client's customers
* Maintain and develop relationships by offering continuous expert support and offering service improvements.
* Generate sales opportunities by identifying and suggesting solutions
* Bolster market recognition through forums, publications, industry events, and client workshops.
* Lead client engagement, oversee project progress, manage issues, and handle escalations.
Experience and Skills:
* You must come from an IT sales/account management background.
* Experience of mentoring junior colleagues whilst successfully delivering projects.
* Manage the CRM system (HubSpot), ensuring accurate recording and regular updates of all correspondence and opportunities.
* Ideally an understanding of Cloud Architecture, Databases, Back and Front End Programming (Jira)
* Able to work and liaise with internal and external partners to ensure the successful delivery of a project
Happy to discuss the role and client in further depth with you. Please contact Sam John (Senior Staffing Consultant) at CPS Group UK.
Email: (see below)
By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Posted Date: 25 Mar 2024
Reference: JS-63328
Employment Agency: CPS Group (UK) Ltd
Contact: Sam John