Infrastructure Alert & Event Manager

Corsham

Contract

*A national security clearance is required for this role but candidates not holding this level of clearance will be considered*

Leading Managed Services Provider in the Defence Sector require a skilled Infrastructure Alert & Event Manager on an ongoing contract basis.

* Riverbed NetIM/Application Response Expert (ARX)
* BMC suite of services (Truesight/Discovery)
* WhatsUp Gold
* Microsoft System Center Operation Manager (SCOM)

The Event Management Services shall be provided at each customer CyISOC. The ITIL Event Management Services shall include:
* Raising and responding to Alerts, Events and Incidents, including handing off each of these to the relevant Resolver Group or service desk.
* Supporting the Authority to develop best practices (and if the Authority requests, implementing such practices) in relation to:
o Configuration of relevant systems with respect to Events and Alerts; and
o Activities which will result in the detection, notification, filtering and correlation of all Events and Alerts.
* Engineering and managing Event Management Dashboards; and
* Identifying circumstances where an Alert is required and configuring Alerts to meet the requirements of the Event Management Service stakeholders.

Your experience
An excellent understanding of at least two but preferably more of the following, with the commitment to increase understanding and experience on the wider set listed.
* Microsoft Windows Event monitoring
* Network Event Monitoring
* Ideally CCNA or CCNA level of networking experience
* Knowledge of SNMPv3, MIBs and OIDs
* Network Traffic Analysis
* 3rd Line Support Engineer in either WINTEL or Networks would be an advantage.

If you are interested please apply via this ad in the first instance or send a CV with covering note to (see below)

Project People is acting as an Employment Business in relation to this vacancy.