CareerBoard

A leading Independent IT Infrastructure and Services Consultancy is looking for a Senior Business Analyst for a 3-month contract initially to start ASAP, based in Hatfield (Hybrid), Outside IR35 Overview GSD Systems deliver and support the contact centre technology that underpins the Global Service Desk (GSD) and are currently working on an exciting new change programme to move an on-premise contact centre platform (Avaya) to the Genesys Cloud CX. The programme will involve rearchitecting all our existing services along with enabling new capabilities that Genesys Cloud CX has to offer. As...  more ->

Customer Service Advisor Department: Customer Operations Location: Tongwell, Milton Keynes - fully office based Hours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break. Duration: 12 months Rate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been...  more ->

A leading Independent IT Infrastructure and Services Consultancy is looking for a Data Architect to deploy Collibra Data Catalog for a major broadcasting client in West London (hybrid working), 3-month contract, Inside IR35 The role requires in depth technical expertise in Business Intelligence technologies and leading and educating a technical team across two global territories. The client is in the initial stages of deploying the Collibra Data Catalog tool to assist in accurate reporting of IT Asset Management. Role & Responsibilities Collaborate with key stakeholders to understand business...  more ->

A leading Independent IT Infrastructure and Services Consultancy is looking for Genesys Cloud Developer for a 3-month contract initially, Fully remote working, Outside IR35. Role: We are looking for a talented Genesys Cloud Developer who will assist in day-to-day development and maintenance of our Genesys Cloud CX solution. The role involves developing robust CI/CD pipelines, which leverages Genesys CX as Code (DevOps/Configuration Management Tool) that is underpinned by Terraform. Overview Working on an exciting new transformation to move our on-premises contact center platform (Avaya) to...  more ->

Marketing Automation Manager Temporary, ongoing basis where you will be engaged via Hays Location: Chichester Working Environment: Hybrid Pay type: Competitive hourly pay rate Our Client The World's pre-eminent super-luxury automotive brand based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence. The Role Hays are recruiting for an exciting opportunity for a CRM Manager to join our client on an ongoing long term temporary assignment for an approximate duration of 12 months (rolling, reviewed annually). As a...  more ->