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Customer Service Specialist - Banking & Financial Services Teleperformance certified as great place to work UK in 2023! . At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Insurance sector - no previous experience necessary. Start Dates : Various 2024 Salary : £11.44 per hour Location : Office Based in Glasgow Shifts : Varying shifts (Part Time not available) Training : 1-4 weeks Contract : Permanent Background... more ->
Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver an excellent customer... more ->
Customer Account Manager Permanent Full Time Dundee £28,000 Your new company Hays are delighted to be supporting their exclusive client who are recruiting a Customer Account Manager. A crucial role overseeing the smooth handling of customer orders and contracts. It is essential to ensure that all customer needs, commitments, and expectations are effectively managed and communicated across all departments. Your new role By fostering strong communication and collaboration amongst teams, the Customer Account Manager guarantees that customer requirements are met promptly and efficiently, ensuring... more ->
Customer Service, Contact Centre, Flexible Working, South West London Your new company A housing company based in South West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchats Maintain good relationships with tenants and leaseholders Supporting customers... more ->
Customer Service Advisor, Temp, £12-£13 per hour, 6-month contract, Solihull, Your new company You will be working for a global telecommunications organisation, well established in their sector. This is a new opportunity based in Solihull to join their Customer Support team. Your new role As a Customer Service Advisor, your key responsibilities will include monitoring and maintaining relevant systems, ensuring compliance with SLA's and statutory obligations, maintaining effective communication with both internal and external customers, executing administrative tasks within Company Guidelines... more ->
Customer Operations Officer Your new company Hays are partnering with a Housing Association to recruit for a temporary Customer operations officer. Your new role You will work within the operations team providing a comprehensive service for customers and applicants. Duties include Provide a comprehensive operational service to customers and applicants. To act as an ambassador ensuring customer receive equal standards of service and have been dealt with in a professional manner and a high level of customer services is provided at all times. Accurate and timely processing of customer and legal... more ->
Customer Service Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customer service and supplies significantly to ensuring client... more ->
Customer Services Executive Customer Services Executive Temporary, ongoing basis where you will be engaged via Hays Location: Chichester Working Environment: Hybrid, part office based on site at client offices/part home based Pay type: Competitive hourly pay rate Our Client The World's pre-eminent super-luxury automotive brand based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence. The Role Everything starts with passion at our luxurious automotive client. It turns a profession into a vocation. It drives... more ->
Customer Services Adviser, Temporary, Belfast City Centre, £17.16 Your new company Hays are partnering with a Housing Association to recruit for a temporary Customer Services Adviser to be responsible for all customer contact across (in bound and out bound, face to face and across digital and social media channels), for all end to end customer journeys. Your new role Act as the first point of contact for customers across the product range. Understanding customer circumstances and advising them on the options available to them Provide accurate and consistent information and advice to... more ->
Customer Service Administrator, Permanent, Full time, Mon to Fri, Hybrid, £26K Plus excellent benefits. Your new company You will be joining an organisation who lead their market sector and are an outstanding employer. Your new role You will be joining a professional, well-established, and friendly customer services team who work to common goals and objectives. Your duties will be varied, and no two days will be the same. Duties will include; managing inbound customer communications via phone, email and live chat. Process customer orders via an internal CM system, ensuring accurate collection... more ->
Customer Service Co-ordinators needed Your new company The company is a dynamic and innovative organisation at the forefront of cutting-edge technology. Your new role Customer Service Co-ordinator The Customer Service Co-ordinator will manage a full portfolio of accounts as allocated. They will ensure adherence to departmental procedures. Maintaining and achieving department targets and KPIs through effective account management will be a key responsibility. Effective Communication: Providing concise and timely information to both customers and internal team members. Collaborating closely with... more ->
Customer Service Administrator, Farnborough, Perm, Full Time, £28K PA Your new company You will be working for a dynamic and forward-thinking organisation who are a market leader in their sector. Your new role You will be working within a well-established and professional team who provide a vital support service to the wider business. No two days will be the same and the work you complete will play a vital role in the future success of the organisation. Your duties will be focused around ensuring all UK customer orders are being managed in line with SLA standards. What you'll need to succeed... more ->
Customer Service Representative Chester Comprehensive training Competitive salary Your new company An exciting opportunity has arisen at the Chester site of one of the UK's premier chemical manufacturers. A global business, with multiple sites in England, they are looking for a skilled Customer Service Representative to ensure a seamless customer experience. Your new role You will be based in a small team, providing high quality customer service by working closely with logistics and supply chain to process orders both efficiently. You will work regionally, liaising with hauliers to follow an... more ->
Customer Services Regulations Advisor Your new company Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Customer Service Advisor New Customer Service Advisor Role Crewe Full time Salary £32,000-£35,000 You will be working with all customer types to build relationships and deliver solutions. You must be comfortable in order to have your own problems and resolve them. You will be able to manage multiple deadlines and support all the customers, including the end-to-end sales process. Duties include: Full order processing Full order support Stock support and allocation and adjustment Billing support including credit management Complaint handling and resolution You will be a sole point of contact... more ->
Customer Support team Leader, Marlow, Hybrid, £35000 - £37000 Your new company A global leader in their industry are offering an exciting opportunity to join them as a Customer Support Team Leader. Your new role As the Customer Support Team Leader, you will be responsible for: Coordinate/lead the Customer Support team and ensure workloads are suitably managed, with work being shared/distributed as required Monitor, recommend and implement improvement processes Report on the Customer Service UK/Nordic team performance Continuously monitor and improve processes within the Customer Support team... more ->
Customer Service Expert Wanted! Our client is looking for a Customer Service Expert to join their team! As an Expert, you will play a crucial role in supporting and educating their partners. It's a great opportunity to work with a top-notch Operations team and dive into their day-to-day operations. Who You Are: Excellent communicator with strong problem-solving skills. Experience in retail or customer service, interacting with partners. Passionate about helping and empowering others. Highly organised and patient teacher. Self-motivated and a great team player What You'll Do: Deliver 5-star,... more ->