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Customer Service Administrator, Permanent, Full time, Mon to Fri, Hybrid, £26K Plus excellent benefits. Your new company You will be joining an organisation who lead their market sector and are an outstanding employer. Your new role You will be joining a professional, well-established, and friendly customer services team who work to common goals and objectives. Your duties will be varied, and no two days will be the same. Duties will include; managing inbound customer communications via phone, email and live chat. Process customer orders via an internal CM system, ensuring accurate collection... more ->
Customer Service Admin/Aftersales Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays... more ->
Customer Service, Contact Centre, Flexible Working, South West London Your new company A housing company based in South West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchats Maintain good relationships with tenants and leaseholders Supporting customers... more ->
Customer Account Manager Permanent Full Time Dundee £28,000 Your new company Hays are delighted to be supporting their exclusive client who are recruiting a Customer Account Manager. A crucial role overseeing the smooth handling of customer orders and contracts. It is essential to ensure that all customer needs, commitments, and expectations are effectively managed and communicated across all departments. Your new role By fostering strong communication and collaboration amongst teams, the Customer Account Manager guarantees that customer requirements are met promptly and efficiently, ensuring... more ->
Customer Care Advisor, Social Media - permanent job - Feltham, Retail and Consumer goods £29,000 - £32,000 Your new company A digital and E-commerce business is looking for a Customer Care Advisor to join their team in Feltham. Working in modern offices, you'll join an enthusiastic and experienced team to improve customer experience. This is a new position to join an existing team, due to company growth. The organisation currently serves 25m+ customers annually in the UK and offers all employees a Profit Share scheme to encourage them to add value on a daily basis. Your new role This is an... more ->
Customer Service Advisor Your new company Our client is a luxury car manufacturer based in Theale; the company upholds their values through great customer service. Your new role Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions. To receive calls and correspondence, which may be requests for information, complaints and assistance at the roadside or anything associated with products. To build up and continuously update individual specialist knowledge in relation to the... more ->
Customer Service Handler TEMP Leicester Start ASAP Job Specifications: The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor. A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC). A professional and... more ->
Customer Experience (CX) Business Analyst Duration 6 month Windsor or Leicester Inside iR35 We are working with a leading consultancy and they are in need of a Customer Experience (CX) Business Analyst for a piece of work they are delivering for an energy company. Candidates must have an understanding of the industry CX best practices associated with the following areas gathered from across industries in retail & banking: CX Insight (scenario modelling, market intelligence, market trends) CX Strategy (channel & segment strategy, value assessment & proposition, technology strategy &... more ->
Customer Service Associate - Belfast (Northern Ireland).Urgent 3 Month Contract - Role hiring now!* The IOI Customer Service Centre is a Centre Of Excellence within the client and ensures our customers receive a high level of customer satisfaction. The Customer Services team, based in NI provide an inbound and outbound customer service to all Ireland Customers. About the role The role of a Customer Services Executive supports the On-Trade, Take Home Trade & Route To Market total beverage alcohol proposition and Consumer Care in GB and Ireland. To ensure every Customer/Consumer receives... more ->
Customer Service Team Supervisor 6 months Contract £17.34 (PAYE) to £19.34 (RU PAYE)/Per hour A well established consultancy firm is looking for a Customer Service Team Supervisor to join their customer service team on a 6 months contract You will be managing and leading a team of customer service representatives ensuring they follow all rules and procedures associated with FCA regulations and requirements, therefore the successful candidate should come back from a strong banking/Financial service background Essential Skills Previous experience managing and leading teams Previous experience... more ->
Customer Service Advisor - Triage - Childrens Social Care Team Based in Lincoln, Lincolnshire - Onsite Contract until 24th December 2024 Hourly rate of £13.72 PH - 37 Hours a week - Inside IR35 VIA Umbrella We are currently recruiting for a Customer Service Advisor - Triage, within the Care & Wellbeing Hub you will provide a helpful, professional & efficient contact handling experience to customers contacting the Customer Service Centre for Adult & Children's Services; across all contact channels, using the appropriate telephony system and social care case management system, within a PCI... more ->
Customer Service Representative, hybrid after 3 months A leading company in the financial services sector is looking for their newest customer operations representative to join one of the most integral parts of the business. Candidates from all customer service backgrounds will be considered including retail and hospitality. There are no sales involved in this role. The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner. Summary of the role: We are based in Edinburgh city centre, easily accessible by train or bus and car parking... more ->
Permanent customer service role Your new company This organisation operates in the private sector in Northern Ireland. They provide specialised services to a range for stakeholders. Your new role In this role, you will be responsible for the following: Handle various incoming and outbound telephone calls effectively, providing an efficient and effective service to existing and potential customers. Assist in the administration and planning of asset maintenance work and connection planning to the Phoenix Energy Network, utilising diary and resource planning systems. Handle and resolve customer... more ->
Proactive Customer Services Representative Needed - Immediate Start Your new company This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new role This role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and... more ->
Temporary Customer Service Officer Job Bangor £12ph + Holiday 3-6 months Immediate Need Your new company A local non-for-profit organisation are looking to recruit a temporary Welsh speaking customer services officer to assist with their busy season! Your new role Slotting into an already busy team, your role as customer services officer will have you assisting with a high number of calls from customers of the organisation. Utilising your fluent Welsh speaking capabilities, you will be able to confirm works required and assist with general enquires. You will be responsible for the accurate... more ->
PERMANENT CUSTOMER SERVICE TEAM LEADER JOB - SHEFFIELD - £35000 - £38000 Your new company An established, thriving and expanding business in Sheffield recruiting for a Customer Services Manager, ideally from a commercial, manufacturing background, to manage a team of 7. Your new role A very exciting time to join this international business! Looking after a happy, engaged and knowledgeable team, this role will be pivotal to the department's ongoing success, so you must have experience working in a similar environment. Duties:- Assisting with the hiring and training of new customer service... more ->
Complaints, customer service, administrative Your new company SME on the outskirts of Wellingborough Your new role Customer Care Advisor/Complaints Advisor Monday to Friday Hybrid 1 day from home 3 months Plus Salary equivalent to 25 - 28k What you'll need to succeed Great opportunity for a Customer Care/Complaints advisor to join a lovely growing business to ensure customer satisfaction. This role will be integral to providing a high level of customer support and working closely with colleagues and contractors. This will focus on complaint resolution and ensuring any issues are followed up... more ->
Summer Customer Admin Opportunity Fun & Social office Central Chester location Your new company A fun, thriving and growing travel company in Central Chester is looking for the support of 2 customer service agents over the summer months to help with a rise in admin queries! Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for their next opportunity within customer service. Your new role Working in the customer service team, you will be responsible for responding to email queries and liaising with customers, following feedback... more ->
Summer Customer Call Centre role! Chester City Centre! £12.82ph! Fun, Socially Active Office! 1st July Start Your new company A fun, thriving and growing travel company in Central Chester is looking for the support of 4 customer service agents over the summer months to help with a rise in workload! Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for a role that will help them expand or develop their customer service knowledge and experience. Your new role Working in the customer service team, you will be responsible for taking... more ->
Technical/Customer Service ADMIN - Leeds, LS16 Temporary Technical Administrator - Leeds, West Yorkshire Are you a skilled administrator with a knack for handling technical tasks? We have an exciting opportunity for a Temporary Technical Administrator to join a manufacturing business team in Leeds. This role is working 5 days a week in the office, with a competitive salary of £24,000 per annum, paid weekly. Key Responsibilities: Data Management: Handle data entry, analysis, and reporting. Office Support: Assist with administrative tasks, including filing, scheduling, and correspondence.... more ->