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Job Details


Project Manager (SalesForce) (Contract)

Location: Brentford, London Country: UK Rate: £550 - £600 Per Day

Are you interested to contribute to the experience consumers are having when interacting with a health & wellness products and be part of a historical Joint Venture between GSK and Pfizer Consumer Healthcare units?

We are looking for an experienced project manager who will be leading a multiple streams project for the consumer relations department, as we are transitioning the two consumer relations systems into one.


  • Ensure GSK Project Delivery Framework & Downstream IT processes and practices are adhered to, both in Agile and Waterfall project delivery methodologies
  • Own up right from the Project Initiation till the project closure with clear key deliverables by project phases, and key benefits to the organization
  • Directly manage and work with senior Business and IT stakeholders/partners right throughout the project life cycle in GSK IT's Matrix project organization
  • Manage and control scope to ensure commitments are achieved within agreed time, cost, and quality parameters with constant focus on ensuring business benefits are delivered
  • Forecast/Plan, acquire, utilize, and manage required project resources and skills appropriately
  • Effectively manage project finances - forecasting, tracking costs, validating forecasts, managing accruals, providing on-going reconciliation of resources and other related project expenditures
  • Decide on the project delivery methodology through a careful evaluation with constant focus on ensuring business benefits are delivered
  • Setup project governance structure and ensure appropriate stakeholder engagement, change and communication plans
  • Represent the project in various project governance/forums (Business and Tech) - including formal and informal/ad-hoc reporting
  • Effectively engage with senior stakeholders in Stage Gate reviews/Quality gate and drive the required results
  • Defining and tracking project milestones while developing, maintaining, and reporting on an overall integrated delivery plan. Regular project reporting required, via project reporting tool.
  • Develop project charter, integrated project plan, resource plan, contingency plan, and other project management deliverables
  • Ability to deliver and handle change and innovation in a fast paced environment
  • Rigorously manage scope to ensure commitments are achieved within agreed time, cost, and quality parameters
  • Validates financial forecasts and provides on-going reconciliation of resources and other related project expenditures
  • Ensure Information Risk Management and compliance related actions are completed as per the Project expectations

Preferred Skills:

  • Experience implementing the Salesforce Service Cloud (CRM) both Classic and Lightening versions (preferably in a Pharma/FMCG setup) connected with other based systems
  • Experience in setting up Global Contact Centre/Analytics CRM (multiple markets and languages)
  • Experience with GxP projects and regulatory environment
  • Managed projects with budget greater than £1 Million
  • Proven ability to quickly earn the trust of sponsors and key stakeholders; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
  • Solid influencing skills and demonstrates leadership; motivating & encouraging others to get results
  • Ability to work virtually in a diverse global organization and with multiple outsourced suppliers of infrastructure and application services
  • Sound business and technical acumen, in particular understanding how to create a business case
  • Ability to build and maintain strong working relationships with Business leaders as well as team members
  • Focused and versatile team player who is comfortable under pressure
  • Excellent interpersonal & professional communication skills (oral and written) with ability to communicate at various levels with clarity/precision
  • Extensive knowledge and expertise in the use of project management methodologies and tools including delivery methodologies such as waterfall and agile/scrum
  • Ability to mobilize and motivate teams and develop the skills of team members through coaching and delegation
  • Broad knowledge of IT and the ability to understand the business, technical, and data architecture landscapes
  • Shows ability to use structured problem solving tools and can explain solution options to non-IT stakeholders
  • Can master multiple different technology platforms in parallel in terms of concept, configuration and co-deployment
  • Partner with the business to drive business value - understanding how the project creates this value
  • Effective at issue and risk management
  • Has solid knowledge of Continuous Improvement (CI) methodologies and applies a pragmatic mind-set to take quick decisions and eliminate waste
  • Experienced in change management

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

If you match these requirements, please apply in the usual way. Elevate will send you an email, please open, click and action that email as soon as possible. Once the application process is completed within Elevate, your application will then visible to the hiring recruiter. If you don't complete the process in Elevate you will not be visible to the recruiter or hiring manager.

If you have any problems at all with the process you can contact the Elevate support team at any time on (see below)

Posted Date: 15 Oct 2019 Reference: JS-GC-SFPMGSK-151019 Employment Business: Elevate Direct Contact: Elevate Direct