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Job Details


Workforce Optimisation Sales Consultant (Permanent)

Location: London Country: UK Rate: c£Negotiable + benefits

Workforce Optimisation Sales Consultant - London - c£Negotiable plus benefits

This new vacancy is carrying the EMEA Cloud WFO booking targets & KPI's, working closely with the different sub-regional sales and pre-sales teams as well as the product LOB's, to meet and exceed those targets.

Responsibilities and Duties:

  • Define & execute the strategic EMEA regional Cloud WFO solutions GTM plan
  • Act as the Cloud WFO sales expert, by demonstrating Cloud applications sales know-how
  • Work with the different sales teams to identify opportunities with existing customers
  • Identify new opportunities
  • Provide sales overlay support for ongoing sale processes as part of the opportunity team
  • Regularly monitor and report the EMEA Cloud WFO business status, from pipeline generations to bookings
  • Regularly monitor and report the EMEA Cloud WFO KPI's as no. of customers move to cloud, competitive attack KPI's and more
  • Work with the pre-sales team to ensure cloud sales knowledge transfer & build
  • Work with the product house to provide feedback on the products cloud readiness & needs


  • Proven experience in Cloud solutions sales & strong sales orientation
  • Cloud products & applications familiarity
  • Strong business management capabilities, including pipeline, bookings and KPI's monitoring
  • Proven experience with GTM planning in EMEA markets, especially UK&I and West Europe
  • Team player, working in Matrix with different sales & pre-sales teams
  • Familiarity with the contact centre or customer experience market - an advantage
  • Customer facing & presentation skills
  • Ability and willingness to travel in Europe
  • Ability to be present in the London office (office based)
  • Educational background in business management - a plus

Posted Date: 20 Aug 2019 Reference: JSCLWFOSEL Employment Agency: Scene One Ltd Contact: Allan Carlin