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Job Details


ICT System Administrator (Permanent)

Location: Richmond, NSW Country: Australia Rate: $69,811 - $76,215 (plus Super)

ICT System Administrator

APS Level 4

$69,811 - $76,215 (plus Super)

Richmond - NSW

The Role

The System Administrator oversees Content Management System software that the Air Force operate to plan and control Air Mobility flying operations. The System Administrator manages user and backend ICT administrative requirements, and engages with the software vendor and network administrators to ensure the effective operation of the system.

Duties include:

  • Routine system administration and first-level support functions

  • Reporting and tracking of system malfunctions in coordination with users, server administrators and software vendor

  • Coordinating user-testing of software releases

  • Coordination of Air Force's requests for system improvements and enhancements

  • Providing advice on ICT operational/administrative issues

  • Develop and maintain business reporting products in collaboration with Air Force users

  • Supervise a junior ICT graduate

As the supported system is a proprietary tool, applicants will not have previous system-specific experience, so will be trained in the frontend operation and system administration processes. Higher-level support channels are in-place, provided by the server-host and software vendor, that the system administrator coordinates as required.

About our Team

In the Air Mobility Group (AMG), you will enjoy Australian Public Service conditions which include an attractive salary package and flexible, family-friendly working arrangements. Our staff have access to flexible working hours and the potential for partial home-based work arrangements. Defence provides a superannuation contribution of 15.4 per cent, higher than most industries, with the opportunity for you to make additional personal contributions.

Our Ideal Candidate

We are looking for a candidate with relevant ICT experience such as Content Management System administration, or relevant ICT qualifications. The candidate will acquire and apply knowledge of the system's functions through provided training and resources. You will have strong communication skills, able to conduct effective external stakeholder engagement, informed and directed by your knowledge of the ICT service delivery function, to deliver organisational objectives. You will have the technical skills to conduct basic ICT system administration functions, as well creating reporting products defined by users from the system's database content. You will take the initiative to identify and progress improvements to business functions that ICT solutions may offer.

Application Closing date: Sunday the 05 th of June 2022

For further information please review the job information pack, Reference AF/02013/22 on Link:

Posted Date: 27 May 2022 Reference: JNAF/02013/22 Company: Department of Defence Contact: Department of Defence