Applicants must be eligible to work in the specified location
Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.
Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr, Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma...).
Order Entry and backlog quality. Implement changes as required for each project followed.
Optimize Sales transfers. Fulfillment grounded on SCOT optimization.
Ensure orders validation, compliance and approvals before Order Entry.
Own and update timely key dates using local operating mechanisms and reports.
Set up contract review with Finance/OTR Regional Manager.
Daily follow up of customer credit documentation and inventory.
Follow shipment, installation, application via reports.
Follow up on collections issues due to OTR.
Provide root cause on defect analysis.
Bachelor' s degree OR Associates degree and 5 years related experience OR high school diploma & 15 years related experience.
Strong verbal and written communication skills
Ability to work in a fast-paced environment
Need to be able to prioritize
Proactively follow up on open issues
Basic accounting skills
Previous GE Healthcare experience
Current or previous experience in a project management, customer relations or order management role
Previous experience supporting Sales or Service teams
Proven ability to build relationships with remote colleagues
Demonstrated aptitude and success in fostering solid, value-based relationships with internal and external customers
Ability to work extended hours & weekends during peak times of the year
Milwaukee, WI , United States of America
1/12/2017 4:09:41 AM
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