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Job Description The Service Delivery Manager (SDM) is the primary point of contact responsible for the overall delivery and customer happiness of handled service engagements for assigned accounts. The SDM develops a "trusted advisor" relationship with their partner Customer Operations Manager and develops and leads the overall ongoing operational management for the Oracle Utilities applications at the Customer's site. This is a key role with both customer-facing and internal management responsibilities. Develop an excellent working relationship with the client and become a "trusted advisor".... more ->
Description MCC is currently seeking a SERVICE ELECTRICIAN. Individuals must have a service-oriented capability with an electrical background experience to run service calls in the greater Springfield area on commercial and industrial properties. A company vehicle with a gas card, tablet, cell phone, and most tools will be provided-ongoing training with the opportunity for advancement. The robust benefits package includes Health Insurance, Vision Insurance, Dental Insurance, 401K (matching), and Paid Time Off. Compensation is $50,000-$70,000 per year based on experience with overtime after 8... more ->
Join our dynamic team to redefine service design, fostering innovative and inclusive customer experiences. As a Service Design Senior Associate in Sales Optimization, you will play a pivotal role in developing end-to-end customer and employee experiences by leveraging your advanced knowledge of service design principles. As a core contributor participate in the execution of service strategies designed to serve our employees' and customers' experiences navigating products and services. Your expertise in service design, coupled with a strong understanding of the financial services industry,... more ->