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Sales Support Specialist

Sales Support Specialist

Edgepark Medical Supplies

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Job Reference: JD-INDSLS-91
Location: Twinsburg, OH
Salary: Salary not Determined
Job Type: Full-Time
Date Posted: May 15 2012

Job Description

Edgepark Medical Supplies , a national distributor of medical supplies with 18 consecutive years of double-digit growth, is looking for a Sales Support Specialist. We are a respected industry leader with over $600 million in sales, 7 distribution centers nationwide and over 900 employees. Our success is driven by an energetic culture of passion, results and an unrelenting determination to win. We offer a unique blend of family-owned values in a professional business environment.

Responsibilities:

  • Act as an extension of the sales force to proactively grow medical supplies sales
  • Handle customer inquiries and resolve customer issues promptly using root-cause analysis
  • Secure market level pricing feedback from customers and provide timely price quotes and/or proposals
  • Price, procure/place orders, handle shipping scenarios, and overall account management
  • Cross reference competitive products and build price proposal lists
  • Coordinate new customer on-boarding and new item sales to ensure smooth implementation of new sale opportunities
  • Support Outside Sales in all projects, day-to-day inquires and operations
  • Assist other departments in maximizing customer performance and satisfaction
  • Experience Needed:

    • Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
    • Excellent written and verbal communication skills
    • Able to work independently and as a team
    • Ability to work efficiently and meet tight deadlines
    • Functional experience in MS office applications
    • Experience in the medical field and distribution is an advantage but not necessary
    • Bachelor’s degree or equivalent experience



     

    Benefits

    Company Profile

    Who we are:

    The leader in nationwide home delivery of medical supplies! Edgepark Medical Supplies is the largest privately held national medical distribution company. We have been in business since 1928 and have achieved extraordinary growth, with locations in Ohio, New York, California, Texas, Florida, Illinois and Oregon. We are proud of our reputation with our customers, employees and within our community. Call us and you’ll speak to an employee who represents our philosophy of service, loyalty and respect.

     

    Our Mission Statement and Values:

    We are in the business to provide our customers with the best answer to their medical supply needs.

    Integrity:

    We do what we say we will do.

    Family-Owned,

    Professionally Managed:

    We are a family acting in the Company’s best interest.

    No Walls:

    We have no barriers to communication.

    Tenacious:

    We have an unrelenting determination to reach objectives.

    Positive Attitude:

    We choose to look at everything from a positive perspective.

    Profitability:

    We achieve profitability through a commitment to performance and results.

    Improvement:

    We are never satisfied.

    Service:

    We are loyal to our customers and treat them with courtesy, empathy and respect.

    Benevolent:

    We give back.

    Urgency:

    We move… fast!


    Community Involvement:

    Edgepark is a firm believer in giving back to the community. The following are a few of the charities that we are involved with:

    The Gathering Place

    Fieldstone Farm

    Open M

    Juvenile Diabetes Research Fund

    Junior Achievement

    United Cerebral Palsy

    Habitat for Humanity

    Crohn’s & Colitis Foundation of America

     

    Our Awards:

    Edgepark’s commitment and service to our customers has been recognized and awarded. We have received these awards due to the hard work, positive attitude and tenacious efforts of our employees.

     

    • The Weatherhead Centurion 100 Outstanding Growth Companies
    • Cascade Capitol Corporation Business Growth Award
    • NEO Success – 10 consecutive years
    • Cleveland Magazine, Arthur Andersen – Leadership for the Top Performing Private Businesses in Northeast Ohio
    • Great Strides Award – Cystic Fibrosis Foundation
    • Cleveland Magazine 90 Award – The Top Performing Companies in the Nine Counties of Northeast Ohio
    • The Attorney General of the State of Ohio – The Leadership Award
    • The Community Health Accreditation Program, Inc.

       

      For Your Benefit:

      Competitive Salary

      Bonus Program

      Comprehensive Benefit Program

      STD & LTD Insurance

      Health & Dental Insurance

      Paid Volunteer Hours

      Life Insurance

      Flexible Spending

      401(k)

      Savings Plan

      Paid Holidays

      On-site Fitness Center

      Vacation & Sick Time

       

      Career Opportunities:

      If you are interested in learning more about the career opportunities at Edgepark, please visit our website at www.edgepark.com.

      We are an Equal Opportunity/Affirmative Action Employer M/F/D/V

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