Please answer the following questions in order to process your application.
Select your working status in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
* denotes required field
Additional Information:
Availability/Notice
Hourly Rate GBP
Approximately how far are you willing to travel to work (in miles) ?
Key Privacy Information
When you apply for a job, CareerBoard will collect the information you provide in the application and disclose it to the advertiser of the job.
If the advertiser wishes to contact you they have agreed to use your information following data protection law.
CareerBoard will keep a copy of the application for 90 days.
More information about our Privacy Policy.
Job Details
Help Desk Support (Italian) (Contract)
Location: Livingston, 2 days office in a week Country: UK Rate: £18/Hour (insideIR35)
Summary:
The main function of a Technical Service Desk Analyst is to provide technical assistance to computer system users. A typical technical service desk analyst is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location.
Job Responsibilities:
Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
May install software or perform hardware testing remotely
Enter commands and observe system functioning to verify correct operations and detect errors
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Qualifications:
Associate's degree in computer related field or equivalent training required
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Basic ability to work independently and manage one's time
Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software
Posted Date: 09 May 2024
Reference: JSHELP DESK SUPPORT (ITALIAN)
Company: Pyramid Consulting Europe Ltd
Contact: Rahul Tiwari