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Service Desk Analyst Warrington, Cheshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Warrington. This is a full-time, on-site position that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support... more ->
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical... more ->
Service Desk Analyst City of London (Hybrid) £30,000 - £35,000 per annum On behalf of a fast-growing financial services organisation, I am a tech-savvy, dynamic and skilled Service Desk Analyst with a passion for helping others. In this role, you will be the first point of contact for their user base, providing exceptional support and ensuring seamless operation. Due to the hybrid nature of the role, you will be required in their conveniently located City of London offices 3 days per week. Responsibilities: Accountability of day-to-day tickets for tech support incidents at service desk level.... more ->
Service Desk Manager Are you a seasoned Service Desk Manager with a unique twist? Our dynamic client is looking for an exceptional individual who not only excels in technical service management but also brings a wealth of experience working within Business Consultancy/Professional Services to the table. Role: Service Desk Manager Type: Permanent, Full-time Location: Central London Working Pattern: Hybrid Salary: up to £85K per annum Key Responsibilities:.Lead and motivate the Service Desk team to deliver top-notch technical support and customer service..Foster strong relationships with... more ->
Service Engineer - 1st Line Support & 2nd Line Support A major central gov ernment organisation require a Service Engineer to join them on a 3 month contract, working out of central London 5 days a week. Key Responsibilities. Provides excellent, professional, frontline customer service through the provision of ICT advice and support: o Via phone, email and tickets through the Parliamentary Digital Support Desk o In person in the Commons and Lords Digital Service drop-in centres o In person at users' places of work. Combines excellent business and technical knowledge to understand customers'... more ->
Service Transition Manager (Inside IR35) Are you an experienced Service Transition Manager looking for a new role? We are partnered with a Government organisation looking for a Service Transition Manager to provide service transition guidance to several new and established processes This role will be 2 days wfh, and 3 days working in the office. The office work will be split equally between sites in Cheltenham and London This role would require DV clearance so a willingness and ableness to go through this type of clearance would be required Experience Consistent background in understanding... more ->
Service Desk Manager London £450-£500p/d (inside IR35) 3 month initial contract with high likelihood of extension Service Desk Manager sought by a well-known and public-facing organisation with numerous sites spread across the county. The business is involved in significant, complex and critical logistical operations. As a public-facing, Critical National Infrastructure business the Service Desk Manager is a crucial component in ensuring the effective management of the service desk which supports circa 1000 users across the country and a vast array of business systems. Responsibilities:... more ->
Service Introduction Manager Robert Half is collaborating with a prestigious Global Consulting Firm in their quest for a Service Introduction Manager, entrusted with spearheading the introduction and deployment of cutting-edge IT services. This position presents a unique opportunity to assume a pivotal role in driving service transformation endeavours, guaranteeing flawless implementation and continuous support. Contract Assignment Details: Start Date: ASAP, subject to onboarding with an estimated 2 weeks turnaround. Working Arrangement: Remote but may be odd Daily Rate: Competitive, upto... more ->
Service Designer Hybrid Bristol Exception is an innovative Digital Transformation specialist that accelerates your digital journey, creating exciting and rewarding digital futures. Working with organisations in Financial Services and Central Government, we help them re-imagine and re-engineer their systems and operations by developing strategies to excel. We are recruiting a Service Designer within the Digital Transformation Team in Bristol, who has a passion for concepts such as user centred design and systems thinking. Responsibilities Leading the design, development, and testing of service... more ->
Service Engineer Field basedSalary-Up to £45k DOEMonday-Friday Days The company: You will be joining a national leader in the energy management solutions industry. You will be part of the site services team carrying out both mechanical and electrical maintenance and installation of the company's products, making sure all products are installed and maintained and per company standards! If you are an experienced multi-skilled engineer who is looking for a change or a field service engineer who is looking to progress in your career, then this could be an excellent role for you! Essential duties... more ->
Service Engineer BedfordSalary-Negotiable DOEMonday-Friday Days The company: You will be joining a worldwide service provider and manufacturer of large- and small-scale building machinery. Providing equipment for a wide range of industries, such as construction, material handling, refrigeration and more, this company is continually growing, meaning there has never been a better time to jump on board! Due to their continued progression, they are seeking an experienced Mobile Service Engineer to join their team based in Bedford covering the UK and Ireland. Essential duties and responsibilities:... more ->
Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for a new challenge in your career? Do you have an excellent knowledge and passion for IT Security? Have you got experience of writing security policies and ensuring frameworks are adhered to? Do you have an excellent knowledge of Cyber Essentials, PCI DSS and ISO27001? Interested... more ->
Service Operations Analyst Hybrid - Remote with 2 days onsite per week in Sheffield Permanent £40,000 - £45,000 We are actively looking to secure a Service Operations Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple... more ->
Service Transition Manager Full Time Permanent Hybrid (SE UK Home based with travel to client sites UK wide) £70-75K basic plus benefits Are you an experienced ITIL certified Service Transition Manager looking for a new challenge? Do you have a background in IT Service Transition, Service Design, Service Readiness and Continuous Improvement? Here at ARM we are recruiting for a full time permanent Service Transition Manager for a global IT services and consultancy client of ours. The Service Excellence, Design and Transition Department sets the standards for service design, transition, and... more ->
Service Manager/Service Delivery Manager (working from home) Looking for a commercially aware Service Delivery Manager. The SDM must have Agile experience and have managed complex technical IT environments with multiple 3rd Party Suppliers.You will be responsible for IT Operations and Dev/Ops, hence the need for Agile experience.Must have strong relationship management skills , do not apply if you do not have it please. Must have implemented and managed Incident, Problem and Change management and also done some Service Design.Ideally someone who has delivered to challenging SLAs/KPIs , a... more ->
Role - Service Desk Architect Rate - £650 - £750 (Inside IR35) Location - Basingstoke Full Time On site We are looking for a Service Desk Architect to join our existing practice to deliver new service desk systems for our largest customers. You will work closely with the Solution Owner to produce design documentation on a variety of customer solutions, which vary in size and complexity. Working alongside a team of dedicated professionals, you will be driven to find better, faster, more effective solutions. Working in Defence, you will need to demonstrate to customers and colleagues that you... more ->
Technical Author Tech: Rest APIs, JSON Software House £50,000-£55,000 + Bonus 1 x a Week in an Egham based office 35 hours per week, flexible between 8:00 am to 6:00 pm Join a software house specialising in management software revolutionising the delivery service. Their key product is integrated by major retailers and brands, and due to recent success, they're continuing to expand their technical teams. This successful Technical Author will be responsible for creating and maintaining high quality software documentation for multiple of their products. You will need to be experienced in... more ->
Technical Author You will be responsible for creating and maintaining high quality software documentation for multiple products. You will be experienced in producing a variety of documents including API specifications and swagger documents, user manuals & release notes. As an experienced Technical Author, you will excel at writing clear, simple documentation in a style suited to the intended audience. You will be experienced at working in an agile environment, working with project teams to ensure software documentation activities align with sprint and release schedules, and using JIRA to... more ->
Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between clients, the office, and remote working.... more ->
Role Title: Service Mgt Operators Location: Hybrid/Sheffield (Onsite 2 days as required) Duration: Until 30/11/24 MUST BE PAYE THROUGH UMBRELLA Role Description: Service Monitoring: Monitor the performance and availability of IT services, using service management tools to identify and respond to issues in a timely manner. Incident Management: Log and categorize incidents, ensuring that they are assigned to the appropriate teams for resolution. Communication: Communicate effectively with users, keeping them informed of incident progress and notifying them of any planned outages or service... more ->