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Customer Service Advisor Department: Customer Operations Location: Tongwell, Milton Keynes - fully office based Hours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break. Duration: 12 months Rate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been... more ->
Client Success Executive Aylesbury/Hybrid (2 days per week onsite) Up to 28,000 Client Success Executive to join a B2B SaaS company specialising in customer loyalty. The ideal candidate will play a key role in ensuring the success and satisfaction of the clients by providing strategic guidance, support, and expertise in loyalty programme management. Some of what you will be doing: Serve as a point of contact for a portfolio of clients, building and maintaining strong relationships to drive satisfaction and retention. Collaborate with clients to understand their business goals and develop... more ->
A great opportunity to join our amazing customer services team in the waste and recycling industry. Customer Service Representative 23,000 per year Aylesbury (Office Based) Permanent/Full time - 37.5 Contracted hours per week Shifts between the hours of 7.45am - 5.30pm Monday to Friday 8am - 1pm Saturdays (Average 1 Saturday in 8) Working in our customer service contact centre, you will be joining a dedicated, passionate, fun and energetic team, helping customers with queries and most importantly offering them resolutions whilst delivering excellent customer service. We are looking for... more ->
Customer Service Advisor - Westcott Pertemps Aylesbury is currently recruiting for a Customer Service Advisor on a temporary to permanent basis for our client based in Westcott. Hourly rate: 11.75 per hour Hours: 8:30-5:30pm Duties: Dealing with inbound customer enquires Making outbound calls to update clients on shipping statuses Tracking orders on the system and arranging deliveries Carrying out weekly order progress checks - relaying information to the customers Uploading orders onto the system - sending customers of their order Checking stock levels Generating picking notes and invoices,... more ->
Customer Service Administrator Temporary (ongoing) Immediate Start £13.74 + holiday pay per hour Milton Keynes/Northampton Are you passionate about delivering excellent customer service? Do you pick up new systems and processes quickly? As a Customer Services Administrator your primary function will be to provide support to the operations team within a Logistics function, delivering its service to customers. You will assist in the service and issue management activities across distributors in a number of European countries, effectively communicating across sites, with the customer and within... more ->
Customer Service Advisor Role (Apprenticeship Role) Do you currently work in, or have experience of providing great customer service, and are seeking a fresh challenge in a vibrant and expanding business? We are a successful national organisation providing logistics solutions. Part of one of the UK s leading supply chain, transport and logistics businesses truly offering end-to-end supply chain solutions. same day transport solutions to local businesses. We specialise in delivering time sensitive shipments from commercial businesses throughout the UK and Europe. Our mission is To be the first... more ->
Customer Success Manager Role Summary of the Customer Success Manager To support our continued and rapid growth, we are seeking an experienced Customer Success Manager to join our Client Services/Operations function in the UK, based from our Milton Keynes office. The successful Customer Success Manager will be responsible and accountable for all aspects of assigned client activities as well as the onboarding of new client accounts for high profile, blue chip clients across the retail and rail sector. Working with sales, product and delivery teams, and at times, 3rd party vendors to ensure end... more ->
To provide a professional and client-driven phone/video support role to end users working at home. The helpdesk support provided to our customers is of a technical nature along with bespoke software issues. Required mix of both technical and customer support skills with a willing to learn and apply resolutions to home end computer users remotely. Note: The public end users have mixed computer abilities, on their home computers and are working to deadlines. Training provided: Customer support, processes and procedures, phone conversations, team building, bespoke software training. To be... more ->
Our client, based in the Chesham area are looking to add a Customer Service Advisor to their Customer Service team due to growth within the business. Responsibilities will include: Build sustainable relationships and trust with customers and the external sales team through open and interactive communication Manage incoming phone calls Meet personal/customer service team KPI s and targets Handle customer complaints, providing appropriate solutions and alternatives Liaise with the 3PL warehouses ensuring all correct information is sent in order for orders to be fulfilled correctly and on time... more ->
Do you have Customer Service/Client liaison experience and enjoy working within a fast-paced commercial role? We're working with a market-leading Company, who've created a new vacancy as they continue to grow their business. The Role: Based in High Wycombe and working within a small, dedicated team and part of a wider group, you'll be responsible for ensuring the consistent operation of the customer order process. This will involve: Processing customer orders from phone, email and online. Managing customer enquiries and liaison re logistics/delivery. Monitoring stock levels and demand &... more ->
We're pleased to be working with a valued repeat client in High Wycombe, an SME Housebuilder. Due to an upcoming maternity leave within the Customer Service team we're looking for a Customer Service Coordinator to join the business on a 6 month fixed term contract. There is potential for the contract to be extended and as a growing business, this could lead to future permanent opportunities. RESPONSIBILITIES Management of Customer Defects report, updating with feedback from purchasers, scheduled appointments and general communication, seeking advice from managers as and when required Act as... more ->
Technical Service Advisor - High Wycombe Are you a great problem solving and looking for a new career? Pertemps Aylesbury is currently recruiting for a Technical Service/Customer Success Advisor for our manufacturing client based in High Wycombe. Job Purpose: Supporting existing customer base ranging from single end users to corporate clients in the region. Assisting with both hardware and software support and configurations issues. Arrange and dispatch evaluation equipment for developers. Working with both the hardware and software support teams. Salary: 22,308 Hours: 9am-5:30pm Duties:... more ->