CareerBoard

Service Designer - ITSM London - Hybrid 2 days per week onsite 6 months £450 - £550 - inside IR35 My client is currently seeking a hands on ITSM Service Designer to join them on a new implementation of an Enterprise Service Management platform. You will play a key role in the success of the redesign to current services and the design of new services, journeys and support of workflow and processes. To be successful in this role you will have a strong background within IT Service Mnagaent (ITSM) and in-depth understanding of service management tooling used to deliver services. This role is...  more ->

Service Designer - Outside IR35 - Hybrid Remote & London - 3 months - £350 per day TrinIT Talent are looking for a Service Designer to come on board for a 3 month contract based in London (Hybrid). This role falls Out of Scope of IR35 and is paying £350 per day. Job Description:- Key skills:- Develop and maintain the service provider's strategy in cooperation with business and IT senior management. Manage the Service Portfolio, ensuring it aligns with the strategic objectives and represents a broad spectrum of customer needs. Communicate the service strategy effectively across the...  more ->

Service Designer 6 months Inside IR35 Hybrid (1-2 days a week) Our client in the Further Education Sector is currently looking to recruit a Service Designer to join them on a 6-month contract. Our client is undertaking a strategic programme to implement an Enterprise Service Management platform. This is a critical enabler for several institution-wide strategic initiatives. Key to the success of this is re-design of current - and design of new - services, journeys, and supporting workflows and processes. Key responsibilities Service architecture and design of both IT and business services,...  more ->

SERVICE ARCHITECT Length : 3 months Location : Hybrid 2 days a week in London IR35 status: Outside This role reports to the Head of Service Excellence Workstream and is part of the Global Support Division. We are seeking an experienced IT Service Architect with a strong background in enterprise service management design to join our team. The ideal candidate will have a deep understanding of IT service management principles and practices, as well as extensive experience in designing and implementing service-oriented architectures within large organisations. The Service Architect requires the...  more ->

Service Designer - Higher Education - Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service...  more ->

Service Now Implementation - CMDB Upgrade -.Fully Remote* A Leading Financial Services business are looking to hire an Configuration and Discovery SME with specific knowledge of implementing and upgrading within Service Now Configuration and Discovery Specialist £450 - £550 per day (Inside IR35 Only) 5 month contract (scope to roll) Fully Remote Service Now Project Description Onboarding MDIS infrastructure to ServiceNow CMDB. Task description The perspective candidate is required to onboard MDIS configuration items to the firms' Configuration Management Database (CMDB) within ServiceNow. The...  more ->

Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by the Service Desk Analyst, however in most circumstances, these will...  more ->

Service Desk Engineer - Azure Our client is urgently looking for an experienced Service Desk Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, free...  more ->

Service Desk Tooling Expert with UK Nationality and live DV clearance required. This is with a leading defence consultancy on an Outside IR35 contract based full time in Basingstoke. This DV cleared Service Desk Tooling Expert role will see you join an established team of skilled engineers on an advanced project which is using Agile methodology. There's at least 6-12 months' work remaining so this is a great opportunity for a long-term Outside IR35 Service Desk Tooling Expert contract! This role requires the candidate to help design and implement advanced service desk solutions, and requires...  more ->

Service Desk Technician - Onsite Cambridge up to £30K+ Benefits We are looking for an experienced service Desk Technician to join the UK's best IT infrastructure and services provider. Bringing IT solutions to life. What you will be doing. You will act as the central point of contact for all IT-related incidents and service requests. You'll be working one on of our dedicated customer sites.. logging incidents service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands.....  more ->

Role Title: Service Design and Transition Manager Duration: 6- 12 months Location: Remote Rate: £567 per day- Umbrella only SC CLEARED ACTIVE REQUIRED Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary We are looking for individuals with a background in Service Management, and experience of successful Service Design and Transition. SDTMs will design and document new services....  more ->

Calling all BMS Engineer roles, based in London! (Looking for both a Service and/or Commissioning engineer) BMS Engineer Responsibilities: Testing and Commissioning: Conducting system tests, troubleshooting issues, and commissioning BMS systems to ensure proper functionality and performance. Maintenance and Upgrades: Performing regular maintenance, upgrades, and modifications to existing systems to improve efficiency and address issues. Documentation: Creating and maintaining documentation such as system diagrams, user manuals, and technical specifications. Collaboration: Working closely with...  more ->

If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new contract we'd like to discuss with you. Please note this role is inside IR35 and will require onsite attendance 5 days per week. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and related equipment and services to ensure their...  more ->

Technical Writer - Energy Trade Technology - 3 month rolling Our client are an energy trading company generating liquidity across global commodities markets. The business combines deep trading expertise with proprietary technology and the power of data science to be the best-in-class with a great understanding of volatile, data-intensive markets! They are looking for a skilled Technical Writer to join our team. As a Technical Writer you will play a crucial role in creating clear and concise documentation for our products and technical processes. You will collaborate closely with our...  more ->

ICT Service Delivery Manager/Lead Inside IR35 - Council Experience a must! Create and maintain a catalogue of all available services (service catalogue) and liaise with other colleagues across the IT service to ensure that this is kept up to date and is structured to ensure that it is easily understood and accessed by users. Oversee and measure the fulfilment of contractual obligations, for multiple contracts and suppliers. Maintain up to date records of systems, services, contracts, and information assets as part of the IT service's configuration management database (CMDB). Responsible for...  more ->

IT Service Desk Analyst 1st Line Support Role Up to £200 per day - Inside IR35 3 Month contract - Full time on site in Surbiton, Surrey We are currently looking for Service Support Analysts to join a market leading client of ours on a contract basis. In this position as the first point of contact you will act as the ambassador for IT service desk to the rest of the business and its clients. While working with your team you will take ownership and management of the day-to-day 1st line support and provide excellent customer service. Service Desk Duties: Provide 1st line support Administration...  more ->

FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems,...  more ->

IT Service Team Leader An exciting new opportunity has become available for an IT Support Supervisor/Senior IT Support Analyst to come on board working for a leading law firm in Crawley on permanent basis. IT Service Team Leader -Working closely with the outsourced IT Support desk to provide first and second line user IT support -Supervision of the IT Support team, allocating resources and coordinating across the team to ensure that the highest level of service is provided -Stay in regular contact with users across the firm -Responsible for the day to day supervision of the outsourced IT...  more ->

Customer Service Advisor Department: Customer Operations Location: Tongwell, Milton Keynes - fully office based Hours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break. Duration: 12 months Rate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been...  more ->

Enterprise IT Service Designer - 6 Month contract - Hybrid A leading institution within the High Education sector is seeking an experienced IT Service Designer with proven project experience implementing Enterprise Service Management platforms. This 6 month contract will have experience and knowledge in service architecture and design in the context of large enterprise, and with deep understanding and experience of service management tooling used to deliver services. The Requirements: Experience as IT Service Designer/Manager, Service Archtiect or similar Extensive knowledge in ITSM practices...  more ->