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Are you a customer service professional seeking an exciting opportunity to work for a leading Sports & Fashion Brand Design House? We are a market leader in the design, sourcing, distribution, and promotion of high-profile brands, within the UK and International markets. Following a recent change in ownership and transformation of our business operation, we are actively recruiting talented individuals to join our newly relocated customer service team based at our HQ in Huddersfield. This is a unique opportunity to join our team at the start of this visionary journey, if you're ready to make... more ->
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part... more ->
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller, you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining a high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of... more ->
Do you want to work on behalf of Asahi, representing some of the biggest premium drinks brands in the world, including Peroni Nastro Azzurro, Asahi Super Dry and Fuller's London Pride? Join CPM and be part of our dynamic Asahi On-Trade Field Sales Team! £31,371 + £2000 joining bonus Supporting our long-standing partnership, we work together to attract and develop our people. Over 33% of our team transitioned into direct roles with Asahi UK last year, which meant four promotions within our team! Ideal Location: Twickenham, United Kingdom, TW8 Territory covering : Guilford, Harrow, Kingston... more ->
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
Job Title: Complaints Handler Duration: 6 months Location: Reigate/remote - will initially have to do some training in Reigate Pay rate £250 p/d umbrella Job Description About the role - What you need to know: Complaint Handler will report to the Customer Services Complaints Manager. As a Complaints Handler you will be: Recording and acknowledging all complaints in writing as they are captured Investigating and resolving complaints to a highest standard, ensuring all aspects of every customer complaint are addressed and each complaint has a fair outcome. Issuing decision letters (Final... more ->
Responsibilities Perform end-to-end orchestration across all processes and services managed by Client Management Engage clients throughout process, ensuring seamless delivery and client experience Proactively manage the relationship health and day to day maintenance activities of the client accounts and deliver the highest quality client service Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. Adhere to... more ->
Workforce Manager required by a large financial services firm. You will need strong analytical data skills (data creation, data analysis, data application and coaching) with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You will be working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In... more ->
Customer Service Advisor/Administrator Fixed term contract 12 months Full time, Mon - Fri Salary up to 25,000 Location: Uckfield (free parking) Start date: ASAP We have an opportunity to work for a very well-established and highly successful organisation in Uckfield. The role will involve providing customer support to clients and businesses based in the UK and internationally. You will be assisting customers and clients with their queries both over the phone and email, you will also provide admin support to support to help with the flow of the sales, logistics and finance processes. The role... more ->
Customer Service Advisor 19,000 - 21,000 depending on experience Permanent - Full Time Crawley Do you have previous customer service experience within hospitality or retail and looking to transition these into the office environment? Or have you recently finished your studies and looking for your first opportunity within the work place? This opportunity could be the kick start in your career that you have been looking for This role will see you working in a fun, friendly and busy team, where you will be responsible for providing excellent customer service and key duties will include:... more ->
Customer Service Representative Crawley - 24,000 with a 2,500 bonus paid yearly A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis. The client is a global business but within the Crawley office they have a real family feel where everyone works together to achieve a common goal. This role has excellent scope for progression whether that be within the team or within the business in other departments. Benefits: Free parking, 34 days holiday including bank holidays,... more ->
Position Title: Customer Service Administrator Location: Rural Crowborough, accessable via train Salary: 26,000 - 28,000 per annum + annual bonus! Working Hours: On site - Monday-Friday 8-5pm Benefits: 20 days holiday plus bank holidays, End of Year Profit Bonus, Christmas close, Parking, Pension, Training and Development opportunities, fun social team events quarterly and monthly office lunches. Office Dog Do you have experience working within a customer service support role? Do you enjoy managing key clients and developing existing relationships with customers? Office Angels have the... more ->
Job Title: Customer Service Administrator Location: St Leonards on Sea, TN38 9PP Salary: 25,000 per annum Job Type: Full time, Permanent, 37.5 hours a week, Monday-Friday 8am - 4pm Benefits: 25 Days holiday Death in service cover (after 1 year of service) Health cashback plan Benenden Healthcare (after 1 year of service) Cycle to Work scheme. Performance based bonus (non-contractual) About Plastipack Ltd: Plastipack Ltd is a leading manufacturer in the water covering materials industry, specializing in high-quality solutions for various sectors. With a commitment to innovation and excellence,... more ->
Job Title: Customer Service Administrator Location: St Leonards on Sea, TN38 9PP Salary: £25,000 per annum Job Type: Full time, Permanent, 37.5 hours a week, Monday-Friday 8am - 4pm Benefits: 25 Days holiday Death in service cover (after 1 year of service) Health cashback plan Benenden Healthcare (after 1 year of service) Cycle to Work scheme. Performance based bonus (non-contractual) About Plastipack Ltd: Plastipack Ltd is a leading manufacturer in the water covering materials industry, specializing in high-quality solutions for various sectors. With a commitment to innovation and... more ->